Slate CRM Analyst I/II (On-Site)

Department: ES Communication & Marketing Salary: $70,800.00 - $92,600 Functional Analyst I Salary Range: $70,800 - $80,550 Under general supervision, performs process analysis and design through coordination with technical and functional staff. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure. This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure. Responsible for complex system process analysis, design and simulation. Understands the University's business systems and State of Texas regulations. Responsible for analysis and re‑design of current processes. Communicates and resolves issues with functional staff, and coordinates programming requirements with technical staff. Recommends and facilitates improvements to current policies and procedures. Integrates new process with existing ones, and coordinates training requirements for end‑users. Recommends testing strategies and acceptance criteria. Performs other job‑related duties as assigned. Minimum Qualifications (Mq): Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job‑related 4‑year degree from a college or university or an equivalent in‑depth specialized training program that is directly related to the type of work being performed. Requires a minimum of 0 years of directly job‑related experience. Functional Analyst II Salary Range: $81,400 - $92,600 Under general supervision, performs process analysis and design through coordination with technical and functional staff. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure. This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure. Responsible for complex system process analysis, design and simulation. Understands the University's business systems and State of Texas regulations. Responsible for analysis and re‑design of current processes. Communicates and resolves issues with functional staff, and coordinates programming requirements with technical staff. Recommends and facilitates improvements to current policies and procedures. Integrates new process with existing ones, and coordinates training requirements for end‑users. Recommends testing strategies and acceptance criteria. Performs other job‑related duties as assigned. Minimum Qualifications (Mq): Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job‑related 4‑year degree from a college or university or an equivalent in‑depth specialized training program that is directly related to the type of work being performed. Requires a minimum of one (1) year of directly job‑related experience. Desired Qualifications (for both levels) Higher Education experience. Service leadership skills including mutual respect, active listening, and responsiveness. Must be a multi‑tasker, extremely organized, and have the ability to work in a fast‑paced, high‑pressure environment, with strong interpersonal and problem‑solving skills. Ability to clearly interpret and implement policies and procedures. Ability to interact with all levels of internal and external constituents. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite. Experience using CRM to organize and distribute mass communications, Slate preferred. All positions at the University of Houston‑System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply. #J-18808-Ljbffr University of Houston