Key Account Manager (Hospital/Pharma)
Nestlé Health Science
Position Summary The Key Account Manager (Hospital/Pharma) will be responsible for sales performance, protocol development and contracting within key accounts of the assigned geographic territory, executing marketing strategies to grow business by building relationships with key decision makers and influencers, including large hospital systems, clinics, and specialty pharmacies. Responsibilities Account development and planning through identification of individual account business models and processes, focusing on patient discharge and transition of care. Drive growth among Hospital accounts, GI/Critical Care targets, and new accounts; meet or exceed sales and profit objectives in assigned accounts and territory. Educate targeted healthcare providers on the benefits of a novel GI therapy (Vowst) within the assigned territory. Develop and execute hospital account protocols, infectious disease and GI healthcare environments, and create a concise, compliant, professional, and persuasive selling process that drives customer action. Communicate a deep scientific understanding of GI disorders, assigned, and competitive products within the GI marketplace. Cultivate and maintain long‑term business relationships with key accounts and key opinion leaders within the GI community. Develop and implement a territory‑specific business plan and utilize all available resources to foster a successful sales environment. Convey complex clinical and reimbursement product information to key stakeholders in a highly competitive marketplace. Execute a customer‑centric, needs‑based selling approach with targeted healthcare providers and accounts. Use sales reporting systems regularly for call preparation, recording and tracking sales activity, and gathering market intelligence data. Organize meetings and deliver content to healthcare professionals on the topic of GI and nutrition aligned with tangible account objectives and metrics defined by the customer. Conduct promotional programs for professional audiences and attend local, regional, and national meetings as directed. Collaborate with internal and external partners to make introductions and connect with hospital personnel. Requirements Bachelor’s degree required; advanced degree in Nursing, Dietetics, MBA, or Pharm.D. highly preferred. 6–7+ years of pharmaceutical sales experience with demonstrated success selling specialty medical products into hospitals (e.g., medical device, infectious disease, rare disease, or GI). Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Excellent communication (oral and written), presentation, organizational, and stakeholder‑management skills. Ability to work under pressure and meet tight deadlines with minimal supervision. Current or prior strategic account planning, strong business acumen, and strong financial and analytical skills. Knowledge of value‑based selling and experience with negotiating, clinical influence, and account penetration/call planning. Ability to work through change management and remain agile. Data‑driven, with a proven track record of meeting or exceeding sales targets. Experience with data systems such as Power BI, Salesforce, Circana, or similar is preferred. Willingness and ability to travel 50–70% based on territory needs. Territory Location: Greater Raleigh‑Durham, Winston‑Salem, and Hickory, North Carolina, excluding Charlotte. Employer Overview At Nestlé Health Science, we combine nutrition, science, and wellness to empower healthier lives. Our portfolio includes nutrition and pharmaceutical products that help prevent, manage, and treat gastrointestinal and metabolic‑related diseases. Equal Employment Opportunity The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We welcome you to inform us if you require special accommodations to participate fully in our recruitment experience. #J-18808-Ljbffr Nestlé Health Science
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