Key Account Manager (Hospital/Pharma)

Position Summary Key Account Manager (Hospital/Pharma) responsible for sales performance, protocol development, and contracting within key accounts in the assigned geographic territory. The role focuses on building relationships with key decision makers and influencers, including large hospital systems, clinics, and specialty pharmacies, to grow business and expand the GI Pharma platform. Territory Greater Raleigh‑Durham, Winston‑Salem, and Hickory, North Carolina, and surrounding communities. This territory does not include or is not located in Charlotte, NC. Responsibilities Account development and planning through identification of each account’s business model, key decision makers, influencers, and protocols with a focus on patient discharge and transition of care. Drive growth among hospital accounts, GI/Critical Care targets, and new accounts; meet or exceed sales and profit objectives. Educate targeted healthcare providers on the benefits of Vowst, a novel GI therapy, within the assigned territory. Develop and assess hospital account protocols, infection and GI healthcare environment; create and execute the account management and selling process in a concise, compliant, professional, and persuasive manner. Communicate deep scientific understanding of GI disorders, assigned and competitive products within the GI marketplace. Maintain long‑term business relationships with key accounts and key opinion leaders within the GI community. Implement a territory‑specific business plan and utilize all available resources to foster a successful sales environment. Convey complex clinical and reimbursement product information to key stakeholders in a highly competitive marketplace. Execute a customer‑centric, needs‑based selling approach with targeted healthcare providers and accounts. Use sales reporting systems regularly for call preparation, activity tracking, and market intelligence gathering. Organize meetings and deliver content to healthcare professionals on GI and nutrition topics aligned with account objectives and metrics. Conduct promotional programs for professional audiences and attend local, regional, and national meetings as directed. Collaborate with internal and external partners to connect with hospital personnel. Requirements Bachelor’s degree required; advanced degree in Nursing, Dietetics, MBA, or Pharm.D. highly preferred. 6–7+ years of pharma sales experience with demonstrated success selling specialty medical products into hospitals (medical device, infectious disease, rare disease, or GI). Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) required. Excellent communication, presentation, organizational, and stakeholder management skills. Ability to work under pressure to meet tight deadlines with minimal supervision. Experience in strategic account planning, business acumen, and strong financial and analytical skills. Knowledge of value‑based selling; experience negotiating, clinical influence, and account penetration/call planning. Adaptability to change management and agility. Data‑driven approach to meet or exceed sales targets. Familiarity with data systems such as Power BI, Salesforce, Circana, or similar preferred. Willingness to travel 50–70% based on team, client, or business needs. Equal Employment Opportunity The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Visa Sponsorship This position is not eligible for Visa Sponsorship. #J-18808-Ljbffr Nestlé SA