Zonal Distribution Director Technology & Life Sciences, East

Zonal Distribution Director for the East

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, sustainability initiatives, and inclusive corporate culture.

Our Technology and Life Sciences team is currently seeking a Zonal Distribution Director for the East to join our team. This is a full-time, exempt role. This role is eligible for a fully remote arrangement.

Position Overview/Summary:

Reporting directly to the President of Technology and Life Sciences, this pivotal Sales and Distribution leadership role will shape and execute the annual sales strategy for the assigned region. The leader will define and implement a forward-thinking vision, driving production goals and sales excellence across distribution channels in partnership with senior leadership. This role will champion marketing initiatives, programs, and processes to accelerate profitable growth and strengthen brand presence within the assigned zone. Additionally, the leader will cultivate business opportunities and strategic partnerships across key segments, field teams, and agency networks. A critical component of success will be partnering with managers to coach and develop Technology and Life Sciences Underwriters, enabling them to effectively source, underwrite, and close Technology business opportunities. The role balances strategic distribution leadership, pipeline acceleration, portfolio insights, and external market presence. This is a high impact, field-facing role requiring strong executive presence, industry expertise, and the ability to influence without direct authority.

Responsibilities/Essential Functions:

Strategic Distribution Leadership:

• Develop and execute a regional distribution strategy aligned to Technology & Life Sciences growth goals.
• Create and maintain territorial business plans in collaboration with regional field leaders and Technology and Life Sciences underwriting leaders to ensure alignment with overall strategic objectives.
• Oversee production goals for target and non-target agents; assist in negotiating commitments to achieve financial objectives.
• Identify and prioritize high-value broker partnerships, emerging markets, and geographic expansion opportunities.

Leadership & Team Development:

• Provide leadership and direction to underwriters on executing territorial plans; monitor results and take corrective action in partnership with underwriting leaders as needed.
• Design and deliver coaching and sales training strategies for Middle Market and Technology Underwriters.

Business Development & Growth:

• Identify and pursue new business opportunities within existing distributors and expand distribution through Technology-focused agents.
• Build, manage, and convert a robust pipeline of Middle Market and Small Commercial opportunities across the region.
• Build and maintain productive relationships with target agents in each territory to maximize yield and profitability.
• Lead regional marketing, broker education, and promotional activity for the Technology & Life Sciences segment.
• Partner with Product and Marketing on campaigns, messaging, and new offerings.

Advocacy Model Execution:

• Operate as the primary advocate for Technology & Life Sciences opportunities—removing obstacles, improving speed to market, and supporting differentiated deal positioning.
• Facilitate clear, consistent communication and alignment between the Technology & Life Sciences team and partners across Distribution, Core Underwriting, Product, and Regional Leadership to ensure shared understanding of appetite, messaging, and go-to-market plans.
• Escalate portfolio insights, competitive intelligence, and agency feedback to leadership.

Performance Management & Market Intelligence:

• Utilize Salesforce to maintain visibility in territorial plans and pipeline processes.
• Analyze management reports, monitor performance, and take action to maintain momentum and profitability.
• Gather competitive intelligence and provide feedback to inform product and pricing strategies.
• Organize sales meetings, contests, and incentive programs to stimulate growth.

Required Skills & Competencies:

• Deep understanding of Technology & Life Sciences insurance market dynamics.
• Strong distribution, sales, or underwriting background with demonstrated success in growth environments.
• Exceptional relationship building, influencing, and executive level communication skills.
• Ability to lead cross functional teams through persuasion, collaboration, and solutions mindset.
• Strong analytical thinking, portfolio awareness, and strategic planning capability.
• Demonstrated ability to present to senior agency leaders, industry panels, and internal leadership teams.

Experience & Qualifications:

• 7–10+ years of commercial insurance experience (Technology, Life Sciences, or Specialty lines strongly preferred).
• Distribution, Business Development, or Underwriting leadership experience required.
• Bachelor's degree required; advanced degree or industry designations (CPCU, ARM, RPLU) preferred.
• Willingness to travel regionally (30–50%).

Career Development:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching, and our robust learning and development programs, we encourage you – at every level – to grow and develop.

Benefits:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law." As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: View email address on click.appcast.io and include the link of the job posting in which you are interested.

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Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.