Credit Collections Specialist

About the Role The Credit & Collections Specialist is responsible for managing credit and collection processes for customers within the North America Region. Key responsibilities include assessing creditworthiness, generating accurate invoices, monitoring, and following up on overdue accounts, and maintaining positive customer relationships. The specialist ensures timely payment of outstanding invoices, reduces bad debt risk, and provides exceptional customer service. They play a crucial role in reconciling accounts receivable balances and ensuring accurate payment processing. Responsibilities Ensures regular and ongoing communication with the Reporting Manager on a daily basis. Collaborates with management to prepare and review monthly cash forecasts. Evaluate challenging accounts and engage management in finding solutions. Reviews and authorize quotes and sales orders. Initiates credit memos, refunds, and adjustments as required to ensure the integrity of accounts receivable aging. Provides support to the Customer Service department in addressing customer inquiries and concerns related to credit and collections matters. Fulfils customer requests by providing invoices upon their request. Other duties as assigned. Qualifications & Competencies A Bachelor’s or Associate Degree in Business Administration, Finance, Management, or equivalent experience is preferred. 5 years of prior experience in credit and collections is desirable. Demonstrated knowledge of credit analysis methods, including minimum proficiency in D&B and financial statement analysis preferred. Experience in performing accounts receivable reconciliation preferred. Demonstrated experience in employing effective collections methods to achieve quarterly AVIAT (Average Daily Sales Outstanding) cash and DSO (Days Sales Outstanding) goals. Proficiency in reading financial statements, conducting financial analysis, and interpreting financial ratios, particularly with a special emphasis on liquidity analysis and ratios. Demonstrated ability to maintain a proactive mindset focused on generating cash flow while preserving positive customer relationships, aligning with Aviat's primary objectives. Strong ability to thrive in a multitasking, fast-paced business environment while maintaining effective communication skills. Previous experience and knowledge of Oracle and Noetix is desired. Advanced Excel skills, including proficiency in using macros within and beyond Excel. Possession of certifications such as FMVA (Financial Modelling & Valuation Analyst) or similar qualifications combining Excel and financial analysis would be highly beneficial. Candidate Privacy Notice We encourage you to read our Candidate Privacy Notice. You have the right to withdraw your consent at any time. To do this you can email us at View email address on click.appcast.io . Equal Employment Opportunity Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law. Benefits Aviat Networks offers a competitive benefits package. #J-18808-Ljbffr Aviat Networks