Business Analyst - hybrid

Business AnalystOur goal: Treat our consultants and clients the way we would like others to treat us! Interested in joining our team? We are seeking a Business Analyst with a strong understanding of retail operations, procurement, and business systems to support global brand operations and end-to-end procurement processes. The ideal candidate will bridge business and IT teams, support day-to-day operational activities, validate system enhancements, investigate issues, and help ensure business processes and systems function effectively. The candidate should combine practical retail or merchandising operations experience with analytical problem-solving, business systems support, and strong cross-functional communication skills.Key ResponsibilitiesPartner with business stakeholders, IT teams, and operational partners to support retail business processes and day-to-day activities.Support procurement, purchasing, supplier coordination, inventory planning, merchandising, or related operational workflows.Develop, maintain, and execute test plans and test cases to validate system functionality and enhancements.Perform functional testing, support UAT, and validate system changes before production deployment.Investigate system incidents, troubleshoot issues, coordinate resolutions with technical teams, and help prevent recurring problems.Gather business requirements, document processes, maintain user documentation, and support system implementations or enhancements.Analyze operational data, identify discrepancies and process improvement opportunities, and communicate findings to stakeholders.Coordinate across business, IT, product, vendor, and operational teams to ensure timely resolution of issues.Required QualificationsExperience in retail operations, merchandising, inventory management, allocation, demand planning, purchasing, procurement, store-related processes, or related business operations.Understanding of retail workflows and supporting business systems.Experience supporting business applications, implementations, enhancements, production support, or process improvements.Strong analytical, problem-solving, organizational, and communication skills.Ability to collaborate effectively with business stakeholders and technical teams.Proficiency in Microsoft Excel, Word, and PowerPoint.Procurement or supplier-related experience including purchase orders, sourcing, vendor coordination, or purchasing workflows.Business systems support and testing experience including enhancements, UAT, issue investigation, and validation.Cross-functional communication with business stakeholders, IT, vendors, and operational teams.Preferred QualificationsRetail organization experience in merchandising, allocation, supply chain, store operations, or global brand operations.Exposure to procurement processes, purchase orders, supplier coordination, sourcing, vendor pricing, or contract workflows.Hands-on testing experience including UAT and regression testing.Experience with ServiceNow, Jira, or similar incident management tools.Familiarity with SAP, ERP systems, inventory management, planning tools, or retail applications.Experience supporting launches, enhancements, training, documentation, and post-deployment support.Ideal Candidate BackgroundCandidates with experience in one or more of the following areas are preferred:Business Analyst - Retail Operations or MerchandisingRetail Systems or Business Applications AnalystInventory, Allocation, or Demand Planning Analyst with systems support experienceProcurement or Purchasing Analyst with business systems exposureBusiness Engagement Analyst or Production Support Analyst in a retail environmentSupply Chain Analyst with retail process and application support experienceReference: 1064377 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles! Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.#gdr4900