Retail Sales Print Supervisor (Chino, CA)

Address 4016 Grand Avenue, Chino, CA, 91710, US Compensation $20.00 - $20.25/hour Schedule Full time Job Type Permanent Job Overview Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. They collaborate and are inclusive while helping customers and contribute to a fun, team-oriented retail culture. Key Responsibilities Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Lead and develop a team committed to operational excellence in driving profitable sales and margin Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Be flexible to perform other duties as assigned Qualifications Able to work a flexible schedule based on the store’s needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save, and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Benefits Full-time hours, generous paid time off, career development program and weekly pay Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Staples does not sponsor applicants for work visas for this position. #J-18808-Ljbffr Staples