Estimator Assistant - Feldman Chevrolet of Lansing

Join the Collision Center Team at Feldman Chevrolet of Lansing We are currently seeking a highly organized, motivated, and customer-focused Office Estimator Assistant to join our growing Collision Center team. This position is ideal for someone who thrives in a fast-paced office environment, has strong communication skills, and enjoys supporting both customers and the body shop production team. As an Office Estimator Assistant, you will play a key role in helping manage repair orders, customer communication, insurance coordination, scheduling, and daily administrative support for the collision center. Responsibilities Assist estimators with daily administrative and customer service tasks Greet and assist customers in person and over the phone Schedule vehicle estimates and repair appointments Help manage repair orders, supplements, and documentation Communicate with insurance companies and customers regarding repair status Upload photos, documents, and repair information into estimating systems Coordinate with technicians, parts departments, and management to support workflow Maintain organized files and accurate records Assist in keeping office operations efficient and professional Requirements Strong organizational and multitasking skills Excellent communication and customer service abilities Ability to work in a fast-paced environment with attention to detail Basic computer and office software knowledge required Previous automotive, body shop, dealership, or insurance experience preferred Experience with estimating systems is a plus but not required Positive attitude and team-oriented mindset Professional appearance and dependable attendance Why Join Us? Competitive pay Benefits package available Opportunity for advancement within Feldman Automotive Group Fast-paced, team-driven environment Established, high-volume collision center Supportive leadership and growth opportunities If you are looking to build a long-term career in the automotive industry while working in a professional office environment, we encourage you to apply today. Feldman Automotive Group is an equal opportunity employer. We prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. #J-18808-Ljbffr Feldman-Chevrolet-of-Lansing