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Customer Education & Retention Specialist

Gen

Gen is seeking a Customer Service Agent to drive customer satisfaction as the front-line resource for product support, account management, and member-portal navigation across Norton and LifeLock offerings. The ideal candidate will demonstrate empathy, strong communication, and the ability to troubleshoot across systems, with a focus on education and service expansion to support growth. The role requires multitasking, handling inquiries efficiently, and contributing to a positive, customer-driven #J-18808-Ljbffr Gen

Vacancy posted 2 days ago
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