Ophthalmic Technician

Katzen Eye Group is searching for a patient-focused, experienced Ophthalmic Technician for our Lutherville, MD office with travel to our other close-in Baltimore Metro office locations - No late evenings, no major holidays or Sundays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Katzen Eye Group was established in 1968 in Baltimore. Since that time, it has grown to be one of the largest and most trusted eye practices in Maryland. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases.

We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Ophthalmic Technician will perform a range of duties which include preparing the patient to see Ophthalmologist and/or Optometrist and conduct preliminary exam and captures medical history. In addition, the preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning, and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures may be required. Travel to other locations may also be necessary to support clinical needs.

Responsibilities:

• Make introductions and establish rapport with patients
• Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
• Perform pre-exam testing to include visual acuity assessment, including pinhole and glare testing, confrontational visual field testing, assess extra ocular muscles, pupillary evaluation, tonometry, assess angles, pupillary dilation, and all other patient services as requested by the physician including specialty tests such as color vision screening, stereopsis, and dry eye testing
• Perform lensometry and specialized testing such as visual fields, keratometry, A/B scans, and ophthalmic photography optical coherence tomography (OCT), and optical biometry
• Additional testing as requested by doctor
• Perform retinoscopy and refractometry. Assist with minor surgical procedures or laser treatments in the office
• Assist with fitting contact lenses and instruct patients in care and insertion of lenses
• Complete requests for prescription refills as authorized by physician, with full documentation in patient's chart
• Educate patients regarding administration of medications and pre- and post-operative instructions as directed by physician
• Check temperature of medical refrigerator daily
• Maintain and conduct inventory of medications and supplies
• Assist with maintenance of clinical examination equipment
• Clean surgical instruments in preparation for sterile processing
• Inspect instruments periodically for damage, send for repair, and request a replacement, as necessary
• Open and close exam lanes daily, ensuring that equipment is wiped down in an appropriate manner and as per office procedures, battery powered instruments are seated properly in re-charge wells, slit lamps and projectors are switched off under covers
• Follow all safety procedures as per guidelines
• Prioritize building and maintaining a positive relationship with doctors and clinical colleagues
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Perform other tasks and duties as assigned

Qualifications:

• Retina experience preferred
• High School diploma or equivalent required
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Basic computer literacy required
• Highly energetic with a positive attitude
• Must be willing to travel to other offices occasionally to meet the demands of business
• Must be able to walk and stand for eight hours
• Must be able to type or write legibly in a dimly lit setting
• Certified Ophthalmic Assistant (COA) preferred
• Certified Ophthalmic Scribe (OSC) preferred
• Certified Ophthalmic Technician (COT) preferred
• One to two years’ experience in multi-specialty clinic preferred

In Turn We Will Provide:

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short- and long-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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