Clinical Team Lead

Clinical Team Lead

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Primary and Specialty Care Clinics in Gentry, AR and Grove, OK. The Clinical Team Lead is the Practice Manager's right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position will float between our locations in Gentry, AR and Grove, OK. Mileage will be reimbursed per our mileage reimbursement policy. This position is Monday - Thursday 8:00 AM - 5:00 PM and Friday 8:00 AM - 12:00 PM.

Key Responsibilities

• Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.
• Assumes responsibility of the clinic in the Practice Manager's absence, in conjunction with the DON.
• Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.
• Demonstrates exceptional customer service while interacting with providers, patients and coworkers.
• Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.
• Provides direct clinical support to the providers as needed.
• Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.
• Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.
• Assists in coordination of inventory and ordering medical supplies, as required.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.

Skills

• High level of clinical knowledge and skills.
• Ability to work and function independently and within a team.
• Strong interpersonal skills, the ability to work effectively with people of all backgrounds.
• Intermediate or better using Microsoft Office and Microsoft Excel.
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Commitment to professional development activities, such as trainings and CEUs.
• Strong organizational skills and attention to details.
• Excellent leadership and communication skills.
• Commitment to the practice's high quality, compassionate care of patients.

Required Qualifications

• HS Diploma or equivalent required
• Current active Nursing license or Medical Assistant certification required.
• 5+ experience in patient care in an outpatient setting required

Preferred Qualifications

• 2+ years of leadership or supervisory experience preferred

Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community! Excellent Benefits Package including:

• Health, Vision, Dental and Life Insurance
• 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
• Paid Time Off and Holidays
• Employee Discounts for Care