Business Applications Technician

Salary : $62,423.00 - $78,029.00 Annually
Location : Yorktown, VA
Job Type: Full-time
Job Number: 111BAT-2148
Department: Information Technology
Division: INFORMATION TECHNOLOGY
Opening Date: 05/27/2026
Closing Date: 6/12/2026 5:00 PM Eastern


Description
Responsible for supporting and maintaining business applications, including Enterprise ERP "Munis" (Financial and HCM), Avenity (CountyOne suite and UtilityOne) and UKG Ready Time Entry systems. Provides primary help desk support, troubleshooting system issues and assisting users across departments.

Ensures data accuracy, system functionality, and process efficiency through effective system use and continuous improvement efforts. Collects, manages, and reports on system data, utilizing established interfaces and documentation standards.

Assists in developing and maintaining procedures for data entry, data integrity, reporting, and data recovery. Generates reports and supports business operations through accurate and timely information.

Provides daily technical support and user training, delivering clear guidance to internal staff, external partners, and the public. Demonstrates exceptional customer service skills in all interactions.

Complete various daily General Ledger and Accounts Payable imports into Munis from third party software as well as export files from Avenity software for journal import.


Setup general ledgers accounts in Munis upon request and assist with maintaining the Chart of Accounts. Maintain cross reference mapping files.


Assist with creation of new end user accounts in both Munis and Avenity, disabling accounts as needed as well as assisting with the annual review of users in both systems. Imports new employee profiles into UKG Ready.


Assist with maintaining workflow business rules in Munis and conducts periodic reviews of those rules.


Assist Financial and Payroll end users with adhoc import requests.


Provide daily end user support, troubleshooting and analysis to end users of both systems.


Ability to work with multiple agencies balancing their various missions and time sensitivity needs for an agreeable balance amongst all groups involved. Assists team with testing Munis, Avenity and UKG Ready supported systems in support of periodic releases, upgrades, and workflow changes.


Primary support for users of the Munis, Avenity and UKG Ready supported systems. Escalates requests when needed in support of the information systems team. Responds to inquiries from the public, County staff, vendors, consultants, citizens, school system, affiliated outside organizations, as well as state and federal agencies.


Required to protect confidential information that may include Personally Identifiable Information and other sensitive information.

Assists other County departments and agencies with developing business practices that ensure data accuracy, and enhance employee efficiency.


Performs testing on the customer interface aspects of the software functionality.


Reviews and updates documentation for Munis, Avenity and UKG Ready supported systems.

Minimum Qualifications
Associate's degree preferred with 1-2 years of experience in finance, computers, or a related field; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Requires an acceptable criminal background investigation, including an acceptable applicant fingerprint check required by the FBI's Criminal Justice Information Services Security Policy.


Possession of a valid driver's license issued by the Commonwealth of Virginia.


This job is contingent upon successful completion of pre-employment checks to include criminal history, background checks, and DMV record checks.

Supplemental Information
Working knowledge of business applications, information systems, and system support processes.
Working knowledge of relational databases and data management concepts.
Working knowledge of reporting tools and software used for data analysis and reporting.
Strong attention to detail with a high level of accuracy.
Ability to document technical information in an accurate and user-friendly format.
Ability to communicate effectively both verbally and in writing with technical and non-technical users.
Ability to train users on applications and clearly demonstrate software systems to customers.
Ability to troubleshoot issues and learn new systems quickly.
Ability to manage multiple priorities and work effectively with multiple departments and agencies.
Comprehensive knowledge of computers, particularly the use of relational databases.
Fundamental knowledge of financial concepts and calculations.
Moderate to advanced knowledge of Microsoft Excel.
Strong attention to detail with a high level of accuracy.


This position is considered an Essential Position (County designation as ALPHA) which requires the employee to report to work during inclement and extreme weather conditions, often outside normally scheduled work hours, or as notified by a supervisor.
The earliest start date for this position is July 13, 2026.

Physical Demands


Must be physically able to operate a variety of office equipment, engineering machinery and tools including a level, blueprint machine, computer, calculator, drafting instruments, etc. Must be physically able to operate a motor vehicle.
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The County of York offers a comprehensive benefit package for full-time employees to include medical, dental, and vision insurance, health savings accounts, VRS retirement, group life insurance, deferred compensation, flexible spending accounts, employee assistance program, paid holidays and paid leave.
01


Do you have an associate's degree or higher?

• Yes
• No

02


List the major field of study in which you received your degree. If this does not apply to your level of education, type "N/A".
03


Which of the following best describes your working knowledge of Enterprise Resource Planning Financial, Human Capital Management or Tax applications (including configuration, data processing, or reporting?

• None
• Beginner
• Intermediate
• Advanced

04


How many years of experience do you have working with enterprise applications involving financial systems, time entry, tax systems to include maintaining accounts, users and workflow business process rules?

• None
• Less than 2 years
• 2 to 4 years
• 5 years or more

05


Have you worked in a role where you independently managed system tasks such as monitoring processes, maintaining configurations, or prioritizing support requests?

• Yes
• No

06


Which of the following best describes your working knowledge of personal computers, e-mail, and Microsoft Windows, and general business software (ie. Excel, Teams, or similar tools)?

• None
• Beginner
• Intermediate
• Advanced

07


Do you have a valid driver's license from the Commonwealth of Virginia?

• Yes
• No

08


If selected for this position, you will be considered an essential employee (County designation as ALPHA) and will be required to report to work during inclement and extreme weather conditions, often outside normally scheduled work hours. Are you able to comply with these provisions?

• Yes
• No

09


Are you a current York County government employee? (This does not include the employment with the Offices of General District Court, York-Poquoson Social Services, Colonial Behavioral Health, or York County Schools)

• Yes
• No

10


Were you encouraged to apply for this particular position by a current York County government employee? If so, please write their full name and the department or division they work in below. Otherwise, write N/A.
Required Question