Senior Family Support Educator - Pacific Northwest

Seeking a Family Support Educator (field-based) to provide expert patient education and support for the Rett community in the Seattle, WA; Portland, OR; and Boise, ID areas. Responsibilities: Provide disease state, product, and therapy management education in consumer-friendly language to Rett families/caregivers and, when appropriate, care teams (in-person, telephonic, and virtual). Assess individual patient/caregiver needs and provide ongoing education and resources across the patient journey. Collaborate with cross-functional partners across a multi-state territory (Marketing, Sales, Patient Access, Medical Affairs, Advocacy, etc.). Develop tools/resources with internal stakeholders to address educational gaps and improve therapy management. Demonstrate expertise in disease/product knowledge and Acadia Customer Support Programs (Hub, Patient Assistance, ambassador speaker programs). Moderate/lead caregiver speaker programs and attend community events; conduct reactive in-service to physician offices. Identify leadership opportunities and provide mentorship/training for team members. Education & Qualifications: Bachelor’s in life sciences preferred; RN/MSN/MBA a plus. Minimum 5 years relevant healthcare/pharma experience with 2+ years in patient support/education (Senior: 8 years with 5+ years). Rare disease and field healthcare environment experience strongly preferred; Medicaid/Medicare, product launch, advocacy preferred. Required/Preferred Skills: Patient/caregiver education, advocacy, account management (preferred); strong cross-functional collaboration; leading without authority. Strong interpersonal, empathetic listening, emotional intelligence; excellent communication and presentation; strong computer skills (Microsoft Office). HIPAA knowledge; manage budgets; travel up to 70%; meet vaccination requirements. Benefits (US-based): Medical/dental/vision; life/disability/EAP; 401(k) match 1:1 up to 5%; stock purchase plan; 15+ vacation days; paid holidays; sick time; paid parental leave; tuition assistance. Discretionary bonus/equity; salary range $136,000–$170,000 USD. #J-18808-Ljbffr Scorpion Therapeutics