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Problem Resolution & Issue Tracking Coordinator

EDAG Group

EDAG Group in Rochester, MI is seeking a Problem Resolution Coordinator to coordinate and track software and system network issue tickets across the development process. You will review incoming tickets for completeness, assign work to the best engineers, and help standardize issue reporting and tracking.

You’ll monitor aging, status updates, and keep stakeholders informed, including customers; occasional travel to California may be required.

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Vacancy posted 3 days ago
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