Patient Access Specialist

Job TitleAssistive Technology CoordinatorJob DescriptionBarstow Community College is an open-access, comprehensive two-year institution serving a diverse student population in the Mojave region of San Bernardino County, California. The College's campus is located in the City of Barstow, California, situated in California's high desert, between Los Angeles, California and Las Vegas, Nevada. Established in 1959, the Barstow Community College District (BCCD) encompasses a vast service area, stretching from the Nevada border on the East to Kern County on the West, and from Inyo County in the North to the San Bernardino Mountain range in the South. BCCD serves the communities of Barstow, Lenwood, Newberry Springs, Daggett, Yermo, Hinkley, Ludlow and Baker. The institution also maintains a satellite learning center at the U.S. Army National Training Center in Ft. Irwin, California, which serves military personnel and their families. Barstow Community College is committed to providing an equitable, accessible, and affordable education to its diverse student body, including local, military, distance education, and historically marginalized student populations. Through a variety of high-quality and comprehensive degree, certificate, and job skills training programs, we provide holistic student support with clear and diverse educational pathways that provide students with life-long learning and networking opportunities, critical thinking skills, and success in a globalized world. Barstow Community College serves as a hub of innovation and educational excellence, fostering a culture of growth, partnership, and inclusion as the premier college of the California High Desert.SUMMARY Provides assistive technology, alternate media services and auxiliary aides for students with disabilities. Performs testing, support, and accommodation activities for the ACCESS (DSPS) program under the guidance of an area administrator. Provide support to the area administrator in the hiring, selection, and training of student accommodation support staff (interpreters, note takers, readers) in order to remove barriers and ensure accommodations for students. Provides faculty and staff with education and guidance regarding the use of various resources to accommodate students with disabilities to increase awareness of disability issuesEssential Duties and ResponsibilitiesProvide a variety of specialized technical student services, testing, support, and accommodation services for participants in the ACCESS program; offer general assistance, support, and encouragement for students participating in the program. Process and confirm receipt of intake forms of students referred to the program as required by Title V and forwards to the ACCESS Counselor for appropriate accommodation.Administers and monitors various tests and quizzes. Schedules students for testing in distraction reduced rooms both in ACCESS and at the TLSC.Arranges for and schedules program services and/or accommodations resulting from accommodation recommendations.Conducts presentations to students about the program and its goals and resources.Assists with program registration, orientations and outreach/community activities; ensures that participants have accurate information on forms; answer questions, and forward concerns with the ACCESS program to area administrator.Periodically requests IT for installs of new and updated software used in the high technology center. May troubleshoot basic problems with software, referring complex problems to the Management Information Systems department. Maintains inventory records for all equipment and supplies allocated to the program. Processes orders for supplies and equipment as needed.Provides adaptive technology in the classroom as needed. Plans, schedules, and trains students in the use of adaptive technologies, for example Smart-Pen and C-Pen. Assists students by administering tests and quizzes in Testing Room and other areas on campus as appropriate.Provides training for the face-to-face communication technical device the Ubi-Duo device in various locations on campus. Train staff and faculty on how to communicate with deaf and hard of hearing students using the Ubi-Duo.Coordinate and assign deaf students ASL sign language interpreters through RISE Interpreting services according to class schedule or other school events. Assist deaf students completing interpreter requests. Works with Director on renewing annual contract. Communicates with Faculty when ASL interpreters will be working in the classroom.Serve as web administrator for bookshare online library: qualify students for bookshare with specific disabilities such as dyslexia, blindness, cerebral palsy, and other reading barriers. Assign students user name and passwords – assign digital books to students 'from online library. Train students on the reading software features.Educate and train students, staff and instructors as needed on how to utilize appropriate software features such as Kurzweil3000, Caption Sync, etc.; manage a book share online library and assign digital books.Arrange, schedule, drive and provide shuttle services for students with mobilities disabilities to and from scheduled classes and other school events. Ensure that staff is available to assist with transport of students at designated times. Report mechanical issues to Maintenance for service.Knowledge and SkillsThe position requires working knowledge of programs, resources, regulations, and laws encompassing disabled students. Requires knowledge of alternative teaching and learning methods and media for disabled students. Requires a working knowledge of assistive technology and electronic information equipment, software, and programs, including a basic knowledge of the operation, troubleshooting, and maintenance of respective equipment. Requires experience working with accessibility software. Requires experience producing information in alternate formats including but not limited to Braille, Digital Books, E-Text conversion, Closed Captioning, and Enlarged Text. Requires a basic knowledge of the use of closed caption video presentations. Requires basic knowledge of on-line program and course delivery, effective web page design, layout, and maintenance. Requires sufficient oral and written language and human relations skill to convey technical concepts to faculty and students, exercise patience, resolve confrontation, and conduct in-service training. Requires professional writing skills. Requires a working knowledge of California Community Colleges Learning and Disabilities Assessment rules, regulations, processes and procedures. Americans with Disabilities Act; Title V Regulations, Olmstead Act (2002) and Rehabilitation Act (1973). requirements, as well as the services that may be available to students from other agencies. Requires sufficient human relations skill to convey technical concepts to students, exercise patience, and make collect disability verification from secondary schools and outside agencies.AbilitiesRequires the ability to demonstrate sensitivity to a diverse population of individuals with disabilities. Requires the ability to carry out all aspects of the position. Must be able to maintain the learning or simulation lab and equipment in a safe and organized manner. Requires the ability to instruct students in the use of learning assistance equipment and programs. Requires the ability to perform routine record keeping and report writing duties. Must be able to organize and prioritize work and manage time effectively. Requires the maintenance of confidentiality with student records. Must be able to communicate in both formal and informal setting with students, instructors, and other interested parties. Requires the ability to learn and apply laws, rules and regulations pertaining to student access to education and information. Requires the ability to conduct in-service presentations to small groups. Requires the ability to develop layouts for printed material that complies with ADA requirements. Requires the ability to audit and prepare compliance instructions to all forms of communications for students. Requires the ability to establish and maintain productive work relationships with faculty and staff, students, and regulatory agencies. Requires the ability to use and troubleshoot computer-aided adaptive technologies, specialized audiovisual equipment and modern office-productivity computer software. Requires the ability to perform Braille translation and sign language within a reasonable time. May require the ability to perform work assignments at all College locations.Physical AbilitiesRequires sufficient ambulatory ability to move to various work locations. Requires manual hand-eye-arm coordination to use a personal computer keyboard and instructional media equipment. Requires special hand-arm coordination to perform sign language. Requires the ability to lift objects of medium weight (less than 40 pounds) on an occasional basis. Requires sufficient hearing and auditory ability to carry on conversations in one-on-one and small group settings and deliver in-service type training. Requires near visual acuity to read printed materials.Working ConditionsWork is performed indoors where some safety considerations may exist working with students having at-risk behaviorsRequirementsEDUCATION AND EXPERIENCE Requires the equivalent to a Bachelor's degree in secondary or special education and two years of experience working with disabled students in a one-on-one or classroom environment where computer-aided technology is used to facilitate learning. Alternatively, an Associate's degree and six years of experience may satisfy job requirements. Additional experience with alternative learning and student access may substitute for some higher education.Application ProcedureInterested applicants must submit the following to be considered:Completed District Application for Classified Employment (Online Application)ResumeUnofficial Transcripts with Conferred DegreeList of at least 3 references to include at least 2 supervisors (contact information only)Application materials will be evaluated by a screening committee. Applications will be evaluated, taking into account the breadth and depth of relevant education, experience, skills, knowledge and abilities. A select group of candidates will be invited for an oral