Shift Supervisor - Restaurant & Market | MKE Airport

Restaurant Supervisor

We are seeking a motivated and reliable Restaurant Supervisor to support operations at Concordia Market and Vino Volo, two unique dining concepts serving travelers. This role is responsible for leading the shift, supporting team members, and ensuring a smooth and welcoming guest experience throughout the day.

The Restaurant Supervisor works closely with management and team members to maintain service standards, oversee daily operations, and help create an efficient and positive work environment.

Concordia Market offers travelers the opportunity to enjoy an array of local traditions. Fresh daily food options include Milwaukee-based Press Waffles, pastries and sandwiches featuring Wisconsin-based cheeses and meats, and coffee from the popular Anodyne Coffee Roasting Co. Guests can also choose from a wide selection of grab-and-go items including sandwiches, parfaits, salads, and wraps.

Vino Volo provides a welcoming wine bar experience featuring a curated selection of wines paired with delicious food offerings such as appetizers, salads, sandwiches, and light bitesperfect for travelers looking to relax before their flight.

Key Responsibilities

• Lead and supervise daily shift operations across both locations
• Provide direction and support to team members to ensure efficient service
• Ensure guests receive friendly, prompt, and high-quality service
• Monitor food and beverage presentation and maintain cleanliness and organization of the work area
• Assist with opening and closing procedures
• Support cash handling and ensure proper register procedures are followed
• Address guest concerns or questions in a professional and timely manner
• Communicate operational needs or issues to management
• Assist with stocking, product organization, and maintaining proper inventory levels

Qualifications

• Prior restaurant, caf, or hospitality experience preferred
• Previous leadership or supervisory experience is a plus
• Strong customer service and communication skills
• Ability to lead a team in a fast-paced environment
• Reliable and able to work flexible shifts, including early mornings, evenings, weekends, and holidays
• Comfortable working in an airport environment serving travelers

What We Offer

• Competitive hourly wage: $20.00 per hour
• Opportunity to work across two unique dining concepts
• A fast-paced and team-focused work environment
• Opportunities for growth and development within the company

Behaviors

Preferred

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Enthusiastic

Shows intense and eager enjoyment and interest

Education

Required

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.