Quality Manager

Your future role at a glance

Location: Broadview, IL

Facility: Res Behavioral Health


Department: Outpatient Quality Compliance


Schedule: Day shift | Full-time


Salary range: $104,857.04 - $141,361.22 per year

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

• Quality Assurance & Control: Designing inspection and testing procedures to catch non-conformities before a product leaves the facility.
• Regulatory Compliance: Ensuring all work complies with necessary government, health, and safety laws.
• Team Leadership: Training employees on quality standards and supervising quality control personnel.
• Continuous Improvement: Analyzing performance data (such as scrap rates or customer feedback) and implementing corrective actions.

What minimum requirements you'll need

Licensure / Certification / Registration:

• Rehab Therapist specializing in Occupational Therapy (OTR) credentialed from the Illinois Department of Financial and Professional Regulation preferred.
• Quality Professional credentialed from the National Association for Healthcare Quality (NAHQ) preferred.
• Registered Nurse credentialed from the Illinois Board of Nursing preferred.
• Rehab Therapist specializing in Physical Therapy (RPT) credentialed from the Illinois Department of Financial and Professional Regulation preferred.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate'
  degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

What additional preferences we're seeking

Experience in the behavioral health field, knowledge of regulatory agencies, including the Joint Commission.


Experience working with auditors, including state and local funding agencies.

Experience in generating productivity reports and quality data reports from an electronic system.

Equal employment opportunity employer


Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice


Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement


Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Responsibilities

• Quality Assurance & Control: Designing inspection and testing procedures to catch non-conformities before a product leaves the facility.
• Regulatory Compliance: Ensuring all work complies with necessary government, health, and safety laws.
• Team Leadership: Training employees on quality standards and supervising quality control personnel.
• Continuous Improvement: Analyzing performance data (such as scrap rates or customer feedback) and implementing corrective actions.

Qualifications

Licensure / Certification / Registration:

• Rehab Therapist specializing in Occupational Therapy (OTR) credentialed from the Illinois Department of Financial and Professional Regulation preferred.
• Quality Professional credentialed from the National Association for Healthcare Quality (NAHQ) preferred.
• Registered Nurse credentialed from the Illinois Board of Nursing preferred.
• Rehab Therapist specializing in Physical Therapy (RPT) credentialed from the Illinois Department of Financial and Professional Regulation preferred.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate'
  degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.