Business Intelligence Analyst

Department Business Intelligence and Data AnalyticsLevelExperienced (Individual Contributor)LocationManilaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.About the Team:Provide analytics support across multiple business teams by delivering ad-hoc analysis, maintaining core reports and scorecards, and preserving business context and metric definitions to ensure consistent understanding and decision-making across stakeholders.Job Description:Analysis & Reporting DeliveryStep into different business areas and quickly understand business context, key KPIs, and existing analytical workflows.Reconstruct context from available documentation, datasets, dashboards, and stakeholder inputs.Deliver timely analysis to support decisions for business team leaders/managers.Clarify the request’s decision purpose, assumptions, and limitations; propose approaches when appropriate.Maintain and improve core reports, dashboards, and scorecards used by business teams.Ensure stability and consistency of metric definitions over time.Stakeholder Management & Knowledge PreservationManage multiple stakeholder requests by aligning on scope, timelines, and expected outputs.Proactively identify repeated requests suitable for standardization or templating to reduce future load.Document data sources, SQL logic, assumptions, definitions, and known issues for recurring outputs.Prepare handover materials and transfer ownership of reports/scorecards when neededRequirements:Bachelor’s degree in a quantitative field (e.g., Economics, Business, Statistics, Mathematics, Computer Science, Engineering) or equivalent practical experience2–5 years in analytics / BI / business analysis / ops analyticsExperience supporting multiple stakeholders or rotating across domains (e.g., shared services, consulting, operations analytics) is strongly preferredHands-on experience building and maintaining recurring reports/scorecards and delivering ad-hoc analysesHigh adaptability: rapid context switching and fast ramp-up in new domainsStrong written/verbal communication: ability to translate ambiguous questions into clear analytical work and explain results to non-technical stakeholdersStrong SQL and data wrangling skills; ability to work independently with large datasetsSolid analytical fundamentals: descriptive analysis, driver/root-cause analysis, cohort/funnel style thinking as applicablePractical BI/reporting skills (e.g., dashboards, scorecards, automated reporting) and comfort maintaining existing asset #J-18808-Ljbffr Shopee