Risk Insurance Analyst

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is seeking a Risk Insurance Analyst to support the administration of our corporate insurance and risk management programs. This role will focus on property, casualty, and related insurance activities, including renewals, claims administration, policy tracking, certificates of insurance, and risk-related reporting and analysis.

Based in Charlotte, NC, this position will partner with internal stakeholders across the business as well as external brokers, carriers, and third-party administrators to help ensure efficient insurance program administration, timely claims follow-up, and responsive support for day-to-day risk management needs. This is an excellent opportunity for a detail-oriented professional who enjoys working cross-functionally and contributing to a critical corporate function.

Location: Charlotte, NC
Work Arrangement: Hybrid (in office 3 days per week)

Risk Insurance Analyst Responsibilities:

• Support the administration of Xylem’s property, casualty, and other corporate insurance programs, helping ensure smooth day-to-day operations and effective policy management.

• Coordinate insurance renewal and policy administration activities, including collecting, validating, and preparing underwriting and exposure data for Xylem’s annual insurance renewals to support accurate presentation of the company’s risk profile to insurers.

• Maintain the company’s insurance policy inventory by tracking policy receipt, documenting key policy details in the master insurance database, and keeping organized electronic records in designated repositories.

• Review and process insurance premiums and related renewal activity through Xylem financial systems, validating amounts and ensuring appropriate approval workflows are followed.

• Manage day-to-day claims activities, including claim intake, reporting, documentation, status tracking, and coordination with internal stakeholders, brokers, carriers, and third-party administrators.

• Assist with filing new claims, gathering supporting documentation, monitoring claim progress, helping facilitate resolution, and ensuring timely follow-up on open matters.

• Monitor, analyze, and report on claims activity and loss trends to support visibility, informed decision-making, and continuous improvement efforts.

• Support certificate of insurance requests and provide backup support for the insurance department mailbox, coordinating timely responses with internal stakeholders and external insurance partners.

• Track certificates of insurance and related state compliance requirements to help support regulatory and contractual obligations.

• Assist in managing relationships with brokers, carriers, and third-party service providers that support Xylem’s risk and insurance programs.

• Respond to ad hoc risk management requests from business units, providing guidance, documentation, analysis, and support on insurance and operational risk-related matters.

• Serve as a key point of contact for routine insurance-related questions, contract insurance requirements, claims support, and other risk management inquiries.

• Support business continuity and resilience initiatives as needed and identify opportunities to improve risk management processes, controls, and reporting.

Risk Insurance Analyst Qualifications:

• Bachelor’s degree in Risk Management, Finance, Business, Insurance, or a related field.

• 3–6 years of experience in risk management, insurance, claims, audit, or a related discipline.

• Working knowledge of property and casualty insurance programs.

• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and deadlines in a dynamic environment.

• Advanced proficiency in Microsoft Excel; experience with Power BI is preferred.

• Strong written and verbal communication skills, with the ability to collaborate effectively across teams and with external partners.

Preferred Qualifications:

• Experience supporting corporate insurance renewals, claims administration, policy management, or related insurance operations within a corporate environment.

• Exposure to working with brokers, carriers, and third-party administrators.

• Experience with insurance compliance tracking, certificates of insurance, and contract insurance requirements.

• Familiarity with business continuity, resilience planning, or broader enterprise risk management activities.

Xylem does not provide sponsorship for this position.

The estimated salary range for this position is $80,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Why Xylem?

We believe in supporting our employees both professionally and personally. Our benefits include:

· Paid parental leave, maternity support, and fertility benefits

· Flexibility and hybrid work options where applicable

· Health, dental, and vision insurance from day one

· Emotional health and wellness programs and Volunteer program (Watermark)

· Paid time off (PTO)/Flexible time off (FTO) and paid holidays

· Career development, advancement, tuition reimbursement, and student loan forgiveness

· Generous retirement savings plan with company contribution

· Employee recognition and discount programs

Ready to grow your career while making a difference? Join a team that values your skills, supports your development, and empowers you to help solve global water challenges.

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#LI-Hybrid

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation