Business Planning Manager; Supply Chain & Warehousing

Job DescriptionThe Business Planning Manager supports Supply Chain & Warehousing within GM's Customer Care & Aftersales organization. The role partners with and directly reports to the Supply Chain & Warehousing Executive Director, serving as the planning, governance, and execution backbone for the organization.This manager translates global and North America strategy into executable plans, drives action-item closure, and connects demand planning, S&OP, supply, logistics, warehousing, fulfillment, finance, safety, and regional operations. The ideal candidate brings diverse end-to-end supply chain experience, global or regional perspective, strong judgment, and the ability to influence without authority.What You’ll DoBusiness Planning, Governance, and ExecutionSupport business operations, staff meetings, leadership routines, and special assignments.Establish governance for priorities, initiatives, risks, decisions, performance, and action items.Lead execution reviews and ensure decisions have clear owners, due dates, escalation paths, and follow-through.Translate strategy into operating plans, milestones, measurable outcomes, and benefits realization.Identify barriers, manage dependencies, and drive commitments to closure.Supply Chain, Logistics, Warehousing, and FulfillmentIntegrate demand planning, S&OP, supply, inventory, logistics, warehousing, fulfillment, and financial planning into one executable plan.Lead demand and supply reviews, scenario planning, and alignment of S&OP decisions with replenishment, labor, transportation, capacity, and customer commitments.Monitor forecast-to-execution performance, identify constraints, and drive corrective actions.Evaluate network flows, inventory positioning, service levels, capacity, labor, lanes, and locations to improve responsiveness, cost, and productivity.Support protection-of-supply, business continuity, recovery, and risk-mitigation plans.Executive Support, Analytics, and CommunicationsPrepare executive briefings, presentations, talking points, leadership updates, and visual summaries.Analyze operating metrics and complex business information to provide clear recommendations.Maintain visibility to budgets, headcount, risks, performance, and leadership priorities.Develop scorecards, dashboards, business cases, risk registers, and decision materials.Handle confidential information and executive communication with sound judgment, professionalism, poise and discretion.Collaboration, Improvement, and SafetyLead special projects and process improvements that simplify work and strengthen standard ways of working.Collaborate with Supply Chain, Warehousing, Logistics, Demand Planning, S&OP, Finance, Purchasing, Customer Care, IT, Engineering, Manufacturing, Safety, and regional teams.Partner with GM business planners to share best practices and improve planning processes.Include safety considerations in business plans, reviews, risk assessments, and communications.Lead teams from discussion to decision and from decision to execution.Required QualificationsBachelor’s degree in Supply Chain, Logistics, Operations, Business, Finance, Project Management, or a related field.7+ years of experience in project management, strategy, supply chain, business planning or complex operations planning.Experience managing a team, leading a workstream, or coordinating delivery across multiple stakeholders.Broad knowledge of supply chain, logistics, warehousing, demand planning, S&OP, inventory, transportation, capacity, and fulfillment.Demonstrated experience leading cross-functional initiatives from planning through execution.Experience establishing governance, performance reviews, action tracking, and escalation mechanisms.Strong executive communication, analytical, recommendation, problem-solving, and Microsoft Office skills.Ability to influence without authority, manage ambiguity, exercise sound judgment, and remain accountable for results.Willingness and ability to travel as required.Preferred QualificationsExperience in automotive, aftermarket, service parts, manufacturing, distribution, or complex global network operations.Global or regional experience, including North America and international markets.Knowledge of CCA (Customer Care and Aftersales) operations, metrics, dealer fulfillment, and service parts availability.Experience with supply disruption response, business continuity, protection of supply, network resilience, ERP, WMS, transportation management, or analytics.Lean, Six Sigma, APICS/ASCM, PMP, or equivalent certification.Leadership BehaviorsStrategic thinker who converts business priorities into practical actions.Execution-oriented owner who creates momentum and drives closure.Governance-minded leader who brings structure, facts, cadence, and decisions to complex work.Influential communicator and trusted partner across functions, regions, and leadership levels.High-integrity, adaptable, inclusive, and continuous-improvement oriented.Measures of SuccessClear governance cadence, decision rights, ownership, and action closure.Stronger alignment between demand, supply, inventory, logistics, warehousing, safety, and financial plans.Improved plan-versus-actual performance and faster corrective action.Measurable progress in service, fulfillment, inventory, cost, productivity, capacity, resilience, safety, and customer experience.GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel <25% for this role.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources .Non-Discrimination and Equal Employment Opportunities (U.S.)General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. 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