Market Barista $10.50/hr + Commission & Gratuity

The Edgewater Retail Agent

The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers and partners. We are located in the heart of downtown Madison, next door to the University of Wisconsin-Madison, and within walking distance of the Capitol Square and downtown. We offer 202 rooms and the finest in luxury hotel services and amenities right on the water's edge of Lake Mendota. You will meet a wide variety of guests coming to stay with us for a few nights, joining us for a meal in one of our three restaurants, taking advantage of our salon and spa, or even just coming by to enjoy a special event. If you are looking to work at a hotel that is as welcoming and fun as the city of Madison itself, this is the place.

The Edgewater is opening an all-new retail space in the Spring of 2019 and we are in search of motivated individuals to be part of our new success! The Market will provide unique retail gifts including luxury clothing, home dcor retail, UW Badger gear, food & beverage items and made to order specialty coffee drinks. Located just inside our main building on the corner of Wisconsin Avenue and Langdon Street The Market will be a handy one-stop shop for neighborhood residents and hotel guests alike, looking to grab a hot beverage or a gift!

Our Retail Agents will provide customers with assistance in our retail store and provide made to order specialty coffee and espresso drinks.

What We Have:

• Flexible scheduling including days, nights and weekends.
• A team focus on support and success.
• Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers.
• A comprehensive benefit package for full-time staff including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance.
• Discounts to our 3 onsite restaurants.
• Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels.
• Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or supplied Madison Metro bus pass.

What You Have:

• Previous experience working in a retail role including using point-of-sale software, handling cash/credit card payments and receiving/restocking inventory.
• Previous experience working in a restaurant or caf setting is a plus.
• The ability to learn how to make coffee beverages using our professional caf equipment.
• The desire to further your experience in merchandising and inventory management.
• Able to use a computer and ring up items for sale quickly and efficiently.
• A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
• Excellent customer service skills with the desire to work in a team environment.

Working Conditions:

This position operates in a professional full-service hotel environment. The role uses standard retail equipment such as point of sale systems, cash registers, and phones. Retail Agents also make specialty coffee drinks using standard restaurant equipment such as coffee and espresso machines, sanitation equipment, cleaning equipment and supplies. This position requires some evening/weekend work. This position can require you to move through our kitchen areas when receiving food orders, returning dishware, and restocking the caf area. Opening shifts run from 5:30am - 1:00pm, closing shifts form 12:30pm - 6:30pm. There will be occasional special event dates at The Edgewater that may require hours outside of these standard shifts.

Physical Abilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and is frequently required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.