Commissary Assistant Project Manager - NAS Pensacola

Assistant Commissary Project Manager

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

The Assistant Commissary Project Manager (APM) supports the Project Manager in the day-to-day execution of the commissary contract, with primary responsibility for night-shift operations across shelf stocking, Receiving/Storage/Holding Area (RSHA), and custodial services. This position provides frontline leadership to supervisors and staff, ensures work is performed in accordance with the Performance Work Statement (PWS), and uses actual case volume, product mix, and staffing levels to plan, direct, and adjust nightly work so that required tasks are completed safely, on time, and to quality standards. The APM serves as the PM's onsite alternate and coordinates closely with day operations to connect RSHA activity with stocking and custodial workload.

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

Night Operations and Workload Management

• Lead nightly operations across shelf stocking, RSHA support, and custodial functions to ensure contract requirements and performance standards are met.
• Begin each shift by reviewing inbound case volume, RSHA information, staffing levels, and nightly priorities; conduct brief huddles to set expectations, assign work areas, and reinforce safety.
• Use actual truck case counts, product mix, and BAC's average productivity expectations to estimate labor needs and to plan nightly work by function (stocking, RSHA support, custodial).
• Adjust nightly work assignments and make staffing recommendations to the PM (e.g., shifting associates between functions, re-prioritizing aisles or tasks) based on real-time workload, staffing changes, and operational conditions.
• Use case-based workload indicators (e.g., cases received, cases stocked, RSHA work remaining, custodial coverage) to determine when nightly stocking, custodial, and related support work have been completed, and remain on duty or coordinate coverage until the shift's planned workload is closed out.

Contract Compliance, Quality, and Communication

• Maintain a working knowledge of the PWS and Performance Requirements Summary (PRS) for shelf stocking, RSHA, and custodial operations, and ensure nightly work aligns with those standards.
• Monitor stock rotation, product handling, floor care, restroom servicing, and waste/cardboard/plastic handling during the shift; identify deficiencies and direct timely corrective action.
• Coordinate closely with the Warehouse Supervisor and day leadership to translate daytime RSHA activity and inbound truck volume into realistic night-shift stocking and custodial plans.
• Support interactions with Government Quality Assurance Evaluators (QAEs) and commissary personnel, respond to surveillance findings, and help implement corrective and preventive actions.
• Ensure required nightly documentation (e.g., case counts, productivity records, incident reports, quality checks) is captured accurately and provided to the PM or designated contacts.

People Leadership and Training

• Provide supervisory leadership to night-shift leads and staff, including assigning work, monitoring performance during the shift, providing coaching and feedback, and elevating employee relations concerns to the PM or HR as appropriate.
• Support interviewing, selection, and onboarding by providing performance input and participating in training plans; make hiring, promotion, and discipline recommendations to management rather than acting independently.
• Train and reinforce expectations around workload awareness, case counts, productivity, safety, rotation, and quality standards, including how product mix affects pacing and labor requirements.
• Promote an inclusive, structured work environment that supports employees with disabilities, including clear instructions, predictable routines, and respectful communication.

Safety, Compliance, and Incident Management

• Ensure night-shift compliance with OSHA, DoD, DeCA, installation, and BAC safety requirements, including PPE use, safe equipment operation, hazard communication, and emergency procedures.
• Support training and oversight related to powered industrial trucks and other material handling equipment used by night-shift staff, in coordination with the PM and Warehouse Supervisor.
• Ensure incidents involving injuries, near misses, property damage, or safety concerns during the shift are reported promptly and documented using required DeCA and BAC forms.
• Assist with emergency response during the shift (e.g., equipment failures, product recalls, weather events), staying within PWS scope and following PM and commissary direction.

Administrative and Performance Monitoring

• Monitor labor utilization and overtime on the night shift and flag variances, risks, or trends to the PM so that contract budgets and staffing models can be adjusted as needed.
• Maintain or oversee simple operational tools (e.g., night-shift case trackers, workload boards, productivity snapshots) that summarize the night's work and support planning for upcoming shifts.
• Provide the PM with concise nightly and weekly updates on workload, quality, incidents, and staffing issues, including recommendations for process or schedule adjustments.

Provide on-going training for staff and follow-up support in your work area.

Observe and identify the need for training to ensure a safe and productive environment.

Provide training in the use and maintenance of equipment, utilization of supplies, and the basic skills needed to meet contract requirements.

Make employment recommendations to Management (such as, hiring, promotion, termination, discipline, recognition, and appraisals).

High School Diploma.

Prior supervisory or management experience in operations, logistics, warehouse, grocery, custodial, or similar high-volume environments.

Ability to pass required background screening and obtain or maintain access to the military installation and commissary work areas.

Must pass a pre-employment drug screen.

Reliable transportation and ability to work a flexible schedule, including nights, weekends, and holidays based on operational need.

OSHA 10 certification required or the ability to successfully complete OSHA 10 training within 90 days of hire at company expense.

Must have a valid driver's license with a driving record meeting BAC standard if driving duties are assigned.

Forklift/MHE certification or ability to obtain certification as required.

Must have reliable transportation.

Must be able to work a flexible schedule including weekends and evenings.

Associate's degree in business or related field.

Experience in commissary, supermarket, military, or federal service contract operations.

Experience working with individuals with disabilities.

Experience with disability service and multi-division organizations.

Ability to work with limited supervision.

Strong ability to coordinate and lead night operations across multiple functional areas while managing shifting priorities.

Ability to interpret inbound volume, case mixes, and productivity information and translate them into realistic nightly work plans and staffing recommendations.

Good communication skills (e.g., able to effectively respond to common inquiries or complaints; able to satisfactorily present information in oral or written formats).

Must be proficient with Microsoft Office Suite.

Effective interpersonal skills. Able to get along with diverse personalities and abilities; is tactful, professional and customer service oriented.

Reasoning Ability: Able to identify issues or problems, evaluate facts and draw valid conclusions. Able to "think-on-your-feet."

Good administrative skills; comfortable performing multiple tasks concurrently.

No travel is expected for this position.

Must be authorized to access and work on government installations.

Working conditions are predominantly indoors. Infrequently it may involve working outdoors with some exposure to heat and inclement weather.

This position may require work to be performed in a cooler and/or freezer.

Will need to use any personal protective equipment (PPE) as designated, properly, and consistently.

Involves exposure to hazardous materials (i.e., cleaning solutions and bio-waste hazards).

Required inoculations and training provided by the company.

Requirements will vary depending on the assigned tasks. This position does require the following: repetitive lifting, push/pull, carrying, walking, climbing, squatting, kneeling and prolonged standing. Will involve lifting/moving up to 40 pounds. May be required to operate a forklift. These requirements can be done with or without reasonable accommodation.

Some tasks require manual dexterity, in addition to visual and hearing acuity.

Availability: Full Time

Salary: Starting at 50,000 per year

Free medical insurance, free dental and vision for employees,