Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life insurance
• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm Agent since 2018, after spending 15 years learning the business firsthand as a team member in my mom’s agency. Today, I lead a passionate and experienced team of seven with over 40 years of combined industry knowledge. Our mission is simple: to deliver the most remarkable service in town.

We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, a $500 apparel budget, 401K with 5% match, monthly and quarterly bonuses, profit sharing, a health insurance stipend, and supplemental coverage reimbursements.

With a Psychology degree from the University of Michigan, I’ve built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for.

If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you.

ROLE DESCRIPTION:
Jasmine Ross - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.