ServiceNow Architect

Job Title: ServiceNow Developer/Architect

Location: Columbus, OH (Onsite 5 days/week

)

Security/Citizenship: US Citizen or Green Card Holder required ON

LY

Employment Type: Full-Time / Long-term Contract

Role Overview

We are seeking a dual-threat ServiceNow Developer/Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural level—defining platform standards and governance—while remaining "hands-on" to develop, configure, and troubleshoot complex workflows. The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

Key Responsibilities:-

· Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical

debt.· Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide

APIs.· FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.· Integrations & Automation: Lead the design and implementation of integrations with third-party systems using Integration Hub, Flow Designer, MID Servers, and REST/SOAP

APIs.· Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.· Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifica tions.

Required Qualific ations:

· Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.· Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service

Portal).· Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.·

CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector

context.· Citizenship: Must be a US Citizen or Green Card

holder.· Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.

Required Certif ications:·

ServiceNow Certified System Administrator (CSA)· ServiceNow Certified Application Developer (CAD)· ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM

preferred· ITIL v4

Foundations Preferred Certifications:· ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)· Security+ or similar cybersecurity certification