Scheduling Coordinator

TO QUALIFY FOR THIS POSITION YOU MUST LIVE IN TENNESSEE

AdvanceCare Health Services is seeking a detail-oriented and organized Scheduling Coordinator to join our Home Care department. We are looking for an independent, self-motivated individual who possesses a high level of energy and great attention to detail. Candidates should have an interest in working in the eldercare industry, be highly organized & have experience in senior care.

This is a work from home position. You will need to have a 27" or larger monitor, keyboard, and mouse to use with our company-issued laptop. (If you are coming to the office to pick up your equipment, we can loan you the monitors, keyboard, and mouse as well). You must have high-speed internet.

Responsibilities include:

• Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully and reliably staffed.
• Manage medical scheduling systems to ensure accuracy and effectiveness
• Modifies and updates caregiver according to the client's schedule
• Works with caregiver staff to ensure proper caregiver and client match.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning environment.
• The ideal candidate has experience working in caregiving and scheduling.
• Experience with Wellsky, Sandata, and Health Suite a plus
• Must be able to be on-call once a month
• Willing to perform other tasks and jobs as assigned and needed

Qualifications:

• Must be reliable, outgoing, and have good customer service skills.
• Presentable and professional appearance when meeting with clients.
• Someone with a clear understanding of how caregiving works, as well as office tasks.
• Preferably someone with caregiving, CNA, or medical experience.
• Scheduling experience is a plus.
• Must be over the age of 18, have a Valid Driver's License and be able to clear a Criminal Background Check (7-10 years) and Drug Screen.
• Teamwork - Experience in successfully working as part of a team and able to maintain a positive working environment. Dependable in both production and attendance.
• Communication Skills - Able to communicate efficiently and effectively with persons at all levels of business.
• Includes good written and verbal communication skills with the ability to read, understand instructions, and maintain written reports/records.
• Knowledgeable in Microsoft Office and Google Suite Applications.
• Organization - Strong organizational skills and self-discipline. Ability to handle frequent interruptions and multi-task.
• Ability to effectively establish priorities.
• Must be able to deal with confidential material/documents with discretion and confidentiality.
• Strong communication and interpersonal skills
• Ability to multitask and prioritize effectively

Work Environment

This full-time role that offers a work-from-home arrangement, using company-provided systems to stay connected and productive. It requires a quiet, professional workspace when working from home, reliable internet, and the ability to stay focused and organized without direct supervision. Regular communication with leadership and team members is essential, and when working from home, timely responsiveness during business hours is expected.

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• Paid Orientation
• Paid Training

You must be flexible and willing to work and learn on the fly!

You should be comfortable with software and technology and be an overall organized person.

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and a drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and efforts required. From time to time other duties may be assigned. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.