People & Culture Generalist

Job Summary The People & Culture Generalist supports People & Culture practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity standards, goal attainment and the recruitment and ongoing development of a superior workforce. The People & Culture Generalist coordinates implementation of services, policies, and programs as well as assists and advises employees about People & Culture issues. The People & Culture Generalist serves as a regional point of contact for all People & Culture related issues and supports assigned region(s) with day-to-day operations of the People & Culture department, including regional and local training, field operations, compliance and campus and experienced recruiting. Job Duties Partners with regional People & Culture Managers, Director, and team to develop and drive the implementation of national, regional and local People & Culture services, programs, and policies Provides advice and counsel to regional and local leadership and management teams within assigned offices Participates in the annual internal quality control inspection process Participates in quarterly forecasting with regional Finance Directors and Managers Partners with Training and Development (T&D) to identify and analyze training and professional development needs of all regional and local professionals Attends local management and scheduling meetings to identify gaps in development, training, and/or headcount and resource needs Partners with regional People & Culture Managers and Director to ensure all employee relations matters are handled in a professional, appropriate, and legally compliant manner Ensures employee issues and requests are routed to and followed up on by the appropriate People & Culture representative and/or team Collaborates with People & Culture Managers to facilitate performance feedback, career counseling and goal setting processes, including calibration meetings Facilitates the on-boarding process, including: Making a strong connection with new hires and welcoming them to BDO Preparing new hire announcements Coordinating new hire on-boarding specifics with Administrative professionals within the local offices Collaborating with Training & Development and People & Culture Managers to monitor completion of new hire paperwork for all regional new hires Collaborates with Compliance Office, T&D and local CPE coordinators to monitor employee and partner compliance with required training and waivers/deferrals as needed Supports Talent Acquisition team in the regional campus and experienced recruitment process as needed, including: Collaborating with regional campus and experienced recruiting members to assist in the facilitation of regional and local campus and experienced hiring process, including: Workforce planning Supporting secondee and immigration process Maintaining applicant files Communicating with applicants Scheduling interviews Tracking metrics Updating position descriptions Reviewing background checks Facilitating strong internship experiences for campus recruits Attending and/or leading campus and experienced recruiting events Assisting in the identification and selection of qualified client service professionals Assists with evaluation of reports, decisions and results of office(s) and region in relation to established goals Contributes to the development and implementation of People & Culture metrics, analyzes data and provides recommendations Serves as a resource in retrieving needed reports from People & Culture Information Systems team Recommends new approaches, policies and procedures to effect continual improvements in efficiency of services performed Conducts exit interviews, and assists in the overall employee exit process Provides necessary personnel information to the People & Culture Resource Center to facilitate regional and local occurrences of hiring, data changes and terminations Audits and updates employee data to ensure compliance with federal and state regulations Participates in projects with People & Culture Information Systems functional areas including, but not limited to, People & Culture, People & Culture Information Systems, Talent Acquisition, T&D and Total Rewards, as needed Other duties as required Supervisory Responsibilities N/A Qualifications, Knowledge, Skills and Abilities Education/Experience/License/Certifications Bachelor's degree in HR or other relevant field and two (2) years of broad-based HR generalist experience OR five (5) years of broad-based HR generalist experience and a Professional in HR (PHR) certification required Experience Experience working in a professional services organization preferred Experience with multisite locations preferred Software Proficient in Microsoft Office Suite required PeopleSoft HR experience preferred Applicant tracking systems experience preferred Language N/A Other Knowledge, Skills & Abilities In-depth knowledge of HR policies and practices Excellent interpersonal skills Strong analytic and diagnostic skills Excellent planning and organizational skills with a strong attention to detail Strong project and time management skills Strong sense of “ownership” for project assignments and regional responsibilities Excellent oral and written communication skills Ability to foster and maintain relationships with professionals at all levels within the organization Ability to work on multiple projects simultaneously and meet project deadlines Ability to work within a team environment or independently Ability to maintain a high level of confidentiality and professionalism in all matters Strong solutions oriented approach Comfortable working in a fast-paced, high-volume, professional service environment Capacity for 10% - 20% travel, as needed #J-18808-Ljbffr BDO USA