Service Advisor

Service Advisor We're building a new franchised auto repair shop and are looking for a strong Service Advisor to be the face of the operation. This role is perfect for someone who connects easily with customers, communicates clearly, and takes pride in running an organized, efficient service counter. You'll work closely with technicians and the General Manager to keep the shop flowing, customers informed, and work moving efficiently from write-up to delivery. What You'll Do Greet customers, listen to concerns, and clearly explain repair needs Write accurate estimates and repair orders Communicate with technicians to manage workflow and expectations Keep customers updated throughout the repair process Ensure repairs are completed on time and to shop standards Maintain organized service documentation and records Support a positive, professional customer experience every day What You Bring Experience as a Service Advisor or Service Writer in auto repair Strong communication and listening skills Ability to stay organized and calm in a fast-paced shop Comfort using shop systems, POS, and service software Pride in customer service and personal accountability First 90 Days 30 days: Learn shop systems, processes, pricing, and customer standards 60 days: Confidently manage repair orders, estimates, and customer communication 90 days: Run your lane independently, support shop flow, and contribute to growth Pay & Benefits Competitive pay with performance-based incentives Dental, and vision insurance, 401k Ongoing training and development Career growth opportunities as the shop expands Employee discounts Locally owned, team-first environment Modern tools and equipment Top Performers Only This role is a strong fit if you: Take ownership of your customers and repair orders Communicate clearly and follow through Care about both the customer experience and shop efficiency Want to grow with a new operation, not just punch a clock If you enjoy fast-paced days, problem-solving, and helping customers make informed decisions, apply nowwe'd like to meet you. Equal Opportunity Employer Compensation: $53,000.00 - $70,250.00 per year A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.