Inside Account Manager

Inside Account ManagerEstablished over 70 years ago, Nelsen Corporation, a family-owned business, has grown to become one of the world's leading OEMs and distributors of residential and commercial water treatment systems and components, and drinking water products. From its headquarters in Medina, Ohio, and additional distribution and manufacturing facilities in Arizona, Texas, Florida, and Wisconsin, Nelsen serves professional dealers in the United States and worldwide.Nelsen Corporation is seeking an outgoing, positive team member who is driven to succeed as our next Inside Account Manager! The Inside Account Manager is responsible for increasing sales by establishing, building and maintaining relationships with existing and potential customers, identifying their needs, and applying expert guidance to provide them with the appropriate products. Our Sales Team have come from all types of industries and career backgrounds; we have one of the best training programs in the industry!Our team is made up of hardworking, talented people in an exciting and fast-growing industry. Offering full-time opportunities, working Monday through Friday, 8:00AM - 5:00PM; no weekends. Work Location: 3856 John Wall Dr., Madison, WI 53704. Pay: $65,000 - $80,500 per year; pay commensurate with experience and skills. Potential commissioned pay after one year. On the first of the month after 60 days: Health and wellness benefits eligibility, including medical, dental, vision, 401k, company-paid short/long term disability, life insurance, and more. Generous Paid Time Off.Essential Duties and ResponsibilitiesAccount ManagementMaintain and build relationships by contacting customers, establishing buying cycles, and presenting new productsApply knowledge of the industry and product features to complement and add to existing customers' catalogAssess performance of portfolio and develop strategies based on customer purchase patternsDetermine and execute price schedules and discount ratesCollaborate with other departments to track orders and follow up on past due paymentsSolicit customer feedback to improve service and address needsIdentify Leads and Prospect for New BusinessAnswer inbound sales lead calls, respond to inquiries, and convert to salesProvide information, quotes, and credit terms to new clientsPrepare sales and budgeting information to determine price schedules and discount ratesCustomer ServiceRespond promptly to customer requests, not limited to field support calls, product specification inquiries, price and lead times, and issue resolutionInvestigate and resolve delivery or product problems in a professional, empathetic mannerUtilize Customer Relationship Management (CRM) to track activity, keep commitments and maintain customer contactTeamwork and CollaborationCoordinate efforts with Production and Warehouse Teams to ensure product availability and delivery timelinesCollaborate with the Marketing Team to facilitate new programs and product offeringsAssist and mentor new Sales Team membersAdditional Duties as AssignedOther duties as neededQualifications and CompetenciesExcellent communication skills and ability to build relationships and negotiate with clientsStrong Microsoft Office and Excel skillsPossess self-motivation and strong work ethic, detail oriented and able to prioritize daily work efficientlyMust pass a background check and urine drug screenEducation and ExperienceHigh School diploma or equivalent, required3-5 years of sales experience, generating leads and closing salesIndustry knowledge, preferred