Application Engineer II

Description

The Application Engineer II delivers professional services of our Connexo Suite of Applications as part of our Advanced Metering Infrastructure solution to our customers using a structured services delivery project lifecycle to ensure quality in our delivery. While working closely with the technical support team this role delivers services requested by our customers to enhance their AMI solution functionalities. Ability to travel approximately 10%.

You will report directly to our Software Engineer Manager and youll work out of our Raleigh NC location on a Hybrid work schedule.

Responsibilities

KEY RESPONSIBILITIES

Works with customer requirements to propose technical solutions
Acts as primary technical resource that collaborates with the client throughout the project and partners with the customer to develop requirements and propose technical solutions
Performs customer system integration planning and implementation
Ensures network equipment meets customer technical specifications
Ensures software configurations meet customer technical requirements
Establishes and monitors system performance recognizing adverse trends and taking necessary preventative and corrective actions during the implementation
Develop customized tools and scripts to assist in troubleshooting and resolving technical issues in a timely manner with high quality.
Works closely with the Level 3 support team to resolve complex issues related to device communications and configuration
Supports creation of standard best practice procedures for technical elements of the system that are effective and repeatable

Additional Skills
Excellent written and oral communication
Excellent team player self-starter with the ability to work unsupervised
Ability to plan and maintain schedules
Excellent problem-solving and analytical abilities
Uses leadership skills to resolve a wide range of issues in creative and practical ways to satisfy the customers needs
Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions
Broad technical depth in integration and operation of complex systems
Ability to troubleshoot IP networking issues by using tools such as Wireshark ping traceroute and packet analysis.
Understanding programming logic and the ability to troubleshoot scripts by following code mainly Python and using SQL queries

Qualifications

YOU MUST HAVE

1 years of experience in customer service or professional services working with customers
2 years of experience in working with solutions involving software applications deployed in Azure
2 years of experience in Core IP Networking (TCP/IP DNS IPv4/IPv6 BGP VPN)
2 years of experience in working with Firewalls VPNs (IPSec SSL) Load Balancing
2 years of experience with Oracle or/and MySQL databases and Microsoft Windows Server

WE VALUE

Bachelors degree in engineering Computer Science or Information Systems
Experience in business process definition and design to meet overall business objectives.
Experience with Cloud Infrastructure and Software Applications deployed in Azure preferred
Microsoft SQL Server experience
Experience with electricity/gas/water metering and/or electric utilities a plus but not required
Experience with process automation for software applications

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. Learn more ( application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Date Posted

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges enhancing the quality of life for people and communities around the world. We serve the building industrial and process sectors with a broad portfolio of services solutions and products underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50000 employees with decades of data from our global installed base we are uniquely positioned to lead the industrial sectors transition from automation to autonomy. Learn more ( HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security productivity and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe. Learn more ( PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations candidate must be a U.S. Person which is defined as a U.S. citizen a U.S. permanent resident or have protected status in the U.S. under asylum or refugee status OR have the ability to obtain an export authorization.

Required Experience:

IC