Energy Services Escalations Specialist
Community-and-Economic-Development-Association-of-Cook-County
CEDA, the Community and Economic Development Association, seeks an Escalations Case Manager to support the Energy Services team in handling complex customer issues with empathy and efficiency. This full-time, hybrid Chicago role involves coordinating with utility partners, program administrators, and internal teams to resolve escalated cases and ensure compliance with LIHEAP and other guidelines. The position emphasizes accurate documentation, strong communication, and ongoing process improvement. #J-18808-Ljbffr Community-and-Economic-Development-Association-of-Cook-County
Vacancy posted 3 days ago
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