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Remote Customer Service Tier 2 Specialist

MSU Solutions GmbH

Chicago, IL
  • Remote job

Eligo Energy, LLC in Chicago, IL is seeking a Customer Service Tier 2 Agent to enhance its dynamic call center team. The ideal candidate will have a minimum of 2 years of customer service experience, strong analytical skills, and the ability to work effectively in a virtual environment. You will support both commercial and residential customers, ensuring excellent service, resolving inquiries, and escalating more complex issues. This role also requires proficiency in multitasking with dual monitors. #J-18808-Ljbffr MSU Solutions GmbH

Vacancy posted 5 days ago
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