Remote Customer Service Tier 2 Specialist
MSU Solutions GmbH
- Remote job
Eligo Energy, LLC in Chicago, IL is seeking a Customer Service Tier 2 Agent to enhance its dynamic call center team. The ideal candidate will have a minimum of 2 years of customer service experience, strong analytical skills, and the ability to work effectively in a virtual environment. You will support both commercial and residential customers, ensuring excellent service, resolving inquiries, and escalating more complex issues. This role also requires proficiency in multitasking with dual monitors. #J-18808-Ljbffr MSU Solutions GmbH
$55k - $78k
...Solutions is seeking a Senior Tier 2 Helpdesk Specialist to support large-scale... ...innovate the delivery of IT services and mission capabilities to... ...ticket assignments deskside or remotely, as necessary. Correlate... .... Provide great and prompt customer service to DTRA personnel by...Remote workContract workTemporary workLocal area- ...Tier 2 Help Desk Technician (Hybrid) – Fresno, CA Grapevine... ...Valley's largest managed IT services provider. Our mission is to help... ...out" culture, dedication to customer success, and passion for solving... .... Experience with: Remote support tools Printers, scanners...Remote workWork at officeWork from homeNight shiftDay shift
- ...for a Technical IT Support Specialist, Associate, to provide Tier 2 IT support and ensure... ...incidents while maintaining service quality standards,... ...via phone, in-person, and remote channels. The ideal candidate... ...experience in IT support, strong customer service skills, and...Remote work
$82.55k - $149.23k
Leidos is seeking an Sr. T ier 2 Helpdesk Specialist to support large-scale... ...innovate the delivery of IT services and mission capabilities to... ...ticket assignments deskside or remotely, as necessary. Correlate... .... Provide great and prompt customer service to DTRA personnel...Remote workContract workLocal areaImmediate start- ...modern, dynamic destinations for customers and employees.... ..., healthcare, and financial services, Spectrio consistently ranks... ...and offers the flexibility of remote work. Internal candidates are... ...Objective: The Technical Support Specialist, Tier 2 is passionate about the...Remote workTemporary workWork from home
- The HT Group is seeking a Service Desk Technician in Austin, TX, with... ...(4 days onsite, 1 day remote) to support ~1,100 users globally... ...environment. Responsibilities include Tier 1/2 troubleshooting, imaging and... ...in Zendesk. Strong customer service and AD skills required...Remote work
- ...Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in... ..., installation, and equipment issues, remotely configure client equipment, and... ...needed. The ideal candidate has world-class customer service skills, strong analytical and problem-...Remote work
- ...signage solutions, is seeking a Technical Support Specialist, Tier 2. You will support end users by phone, explain... ...base for common issues. The role emphasizes customer service, problem solving, and teamwork. Open to remote candidates in the US with 2+ years of experience...Remote job
- ...Tier 2 Technical Support Specialist Job Overview The Tier 2 Technician is the bridge between... ...of IT-related problems. Remote/hybrid role.... ...Collaborate with external service providers when needed. Adapt... ...solutions. Strive for excellent customer service. Other duties as assigned...Remote workWork at office
- Spectrio is seeking a Technical Support Specialist, Tier 2, with a strong customer-service focus to provide phone support for end users. This remote role welcomes external candidates in multiple states and emphasizes clear, non-technical communication of complex technical...Remote job
- Managed Service Provider Tier 2 IT Specialist - Windows Server / AD / Entra / O365 / Firewall Experience Tech-... ...ticket, phone, email, live, or through remote access in a timely and professional... ..., and software Provide excellent customer service experience for internal and...Remote workFull timeWork at officeLocal areaWork from homeRelocationMonday to FridayNight shiftWeekend workAfternoon shift
- Remote - DallasThe Tier 2 - DLB Partner Channel Account Manager (CAM) will build and promote the Company... ...Fortinet programs, product, support, services, resources and competitive... ...Work with partners to identify new end customer opportunities.Generate detailed, clear...Remote workWork at officeWorldwide
- Harte Hanks is looking for Tier 2 Customer Care Team Members in Greenville, SC to provide remote support for customers experiencing technical issues. Responsibilities include troubleshooting customer devices and inquiries via phone, chat, and social media, while maintaining...Remote work
$75.2k - $158.1k
...supports our intelligence customer deliver IT services to conduct its globally distributed... ...motivated Endpoint Systems Specialist to support the mission... ...configurations for remote distribution to thick, thin... ...or groupProvide continuous Tier 2 support (incident analysis...Remote workContract workWork experience placementFlexible hours$55k - $65k
...Site Systems Administrator (Tier 1–2)Newport, Rhode Island, United StatesPosition... ...v4 Foundation or equivalent service management experience.Strong troubleshooting and customer service skills in mission-... ...in SIPR and NIPR environments; remote work is not authorized.Standard...Remote workInterim role- ...Technician to support our DHS customer at regional CONUS and OCONUS facilities... ...Tucson, AZ. The role provides Tier 2 IT help desk support,... ...video teleconferencing and remote support. Candidates will work... ...with emphasis on strong customer service and reliability. Occasional after...Remote work
- ...Customer Service Representative Tier 2 Location : Lexington, Danville, or Somerset, KY | Work Setup : Conditional remote About Us Helpware is a technology-driven company with offices... ...and service standards. The specialist collaborates closely with Tier 1...Remote workFull time
- ...Description Job Description IT Service Technician (Tier 2) - Boca Raton, Florida FLAGLER TECHNOLOGIES MSP Team United States (Remote/ Hybrid) Who Are We? We’re more... ...this role and help grow your career in Customer Service and Support or IT. Starting on...Remote workWork at officeImmediate startShift workDay shift
$62k - $141k
Tier 2 System AdministratorThe Opportunity: Your combination of people skills and system... .... We are looking for people with strong customer service skills and technical background to... ...to have their cameras on during meetings.Remote: If this position is listed as remote, there...Remote workFull timeContract workPart timeWork at officeLocal area$30 - $33 per hour
...the US, Europe, and Asia seeks an onsite Tier 2 Service Desk Analyst for their 365, 24x7... ...timely, high‑quality support to corporate customers via calls, emails, chat, and collaboration... ...and communication skills. Onsite and remote technical support experience. Experience...Remote workHourly payLocal areaShift work- ...Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills... ...! We deliver essential technology services to our customers in support of their missions to sustain... ...reduce user problems. Provide local and remote Technical Support Services for end user...Remote workWork at officeLocal area
- ...escalated issues from Tier 1, interfacing with our... ...working in our managed services system. The qualified individual... ...will possess superior customer service and... ...work can be performed remotely, occasional onsite service... ...an escalation or Tier 2 support role Proven...Remote work
- ...English-Spanish Bilingual Tier 2 Technical Support Representative... ...Callnovo Location Remote / Freelancer Contract Employment... ...English and Spanish-speaking customers Industry Customer... ...Technical Support / Call Center Services Job Overview Callnovo is...Remote workContract workFreelance
- ...Description Job Summary Trade Account Service Desk Specialist TEEMA Full-time Hybrid |... ...Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando, FL / San... ..., importers, exporters, and customs personnel. You’ll troubleshoot technical...Remote workFull timeRotating shiftAfternoon shift
- ...Description Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating... ...and resolving core services (file, email, print, web, portal... ...Must have a positive and patient customer service attitude. Must be able...Remote workWork at office
- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level... ...while providing Tier 2 desk side and remote support in a fast-paced... ...troubleshooting skills, excellent customer service, and the ability to work collaboratively...Remote workWork at office
- ...Desktop Support Technician II (Tier 2) Bakersfield, CA Grapevine... ...Valley’s largest managed IT services provider. Our mission is to help... ...out” culture, dedication to customer success, and passion for... ...pressure. Experience with: Remote support tools Printers,...Remote workWork at officeNight shiftDay shift
- ...currently seeking a detail-oriented Tier 2 Support Technician to join... ...occasional flexibility for remote work when needed, though most... ...Troubleshoot and resolve customer requests submitted via phone and... ...triage, organize, and prioritize service requests Maintain clear...Remote workFull timeCasual workWork at officeWorldwideMonday to Friday
$60 - $70 per hour
...Title : IT Support Engineer – Tier 2 Location: 180 Maiden Lane,... ...Arrangement: Onsite with travel to remote NYC office locations as... ...ITIL-based support processes and service management practices.... ...ticketing systems. ~ Excellent customer service and communication skills...Remote workHourly payContract workWork at officeMonday to Friday- ...Dispatchable Support Technician – Tier 2 ABOUT THIS ROLE... ...an international managed IT services provider delivering end-to-end... ...uniquely visible intersection of remote support and hands-on field... ..., and exhibits exceptional customer service aptitude. This position...Remote workLive inWork at officeLocal area
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