UNIQLO Retail Supervisor in Training (Full-Time) - Menlo Park

Starting salary : $19.50 / hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Position Overview:

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

• Motivates their team to meet and exceed sales.

• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.

• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases.

• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.

• Assists management to identify issues in the store

• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

• Follows all company policy and procedures & notifies management of any infractions.

• Assists with special projects assigned by management.

Requirements:

• High School Diploma or GED, Bachelor's Degree preferred

• Ability to train and develop a team with strong communication skills

• Ability to calculate figures and amounts such as discounts and percentages.

• Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Benefits:

Full-Time, hourly position: The Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability

• Flexible spending and commuter benefits accounts

• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;

• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays

• 401K (with employer matching);

• We offer competitive compensation for sales associates starting at $19.50 along with a clear path to promotion opportunities every 3 months based on individual performance!

• Career advancement opportunities for driven team members who consistently deliver strong results.

Full-Time Availability Requirements:

• Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality

• Have no more than two (2) days off in the same Monday-Sunday workweek.

• Limit scheduling restrictions to no more than three (3) days per week
  ▪ Only one (1) restriction permitted Friday-Sunday.
  ▪ At least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.