IT/OT Technical Analyst (DeSoto, KS)

Job Description

Are you passionate about leveraging technology to drive business success? Join our company, a premier research-intensive biopharmaceutical company, as an IT/OT Business Analyst in our Global Animal Health Manufacturing IT division. In this role, you will be at the forefront of innovative health solutions, advancing the prevention and treatment of diseases in people and animals. If you are eager to make a significant impact and thrive in a dynamic environment, we want to hear from you.

Responsibilities

• Plan, monitor, organize, and oversee IT/OT projects.
• Support and configure software & hardware, ensuring appropriate support for operations and compliance with regulatory, safety, cybersecurity, business continuity, and financial requirements.
• Ensure that implemented manufacturing and lab solutions are aligned with GAHM IT standards and GAHM strategy.
• Facilitate user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems.
• Develop domain expertise in key Manufacturing and Quality business processes, systems, and data.
• Apply standard systems life cycle and other IT processes/methods, practices, and techniques to deliver process integration solutions.
• Ensure the operational stability, maintenance, performance, and compliance of a product or an application in production.
• Act as site Data Steward, ensuring all manufacturing and lab systems are properly maintained in the site Configuration Management Database (CMDB).

Education:

• High School Diploma/GED required.

Required Experience:

• Minimum of 3 years of progressive experience in Information and/or Operational Technology.
• Knowledge of IT Service Management (ITSM) process including Incident, Problem, Change and Configuration Management.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Strong business acumen, and easy rapport with peers and executives.
• Ability to think out of the box on situation-dependent issues.
• Organizational savvy; leveraging peer-network to escape hierarchy. Adept at managing relationships across expertise, geography, and culture.
• Open and receptive to listening, and discerning pain points; embraces new ideas, evidence and fosters a collaborative atmosphere.
• Eager to participate in Modernization or Digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT.
• Eager to participate in integration and management of Manufacturing Systems in Biopharma.

Preferred Experience:

• Experience managing projects.
• Situational analysis and decision-making abilities.
• Ability to engage with equipment vendors and third-party solutions integrators.
• Experience with Systems Development Lifecycle Methodology (SDLC).
• Experience with implementing solutions in GxP regulated environment.
• Understanding of IT concepts such as computer networking, VLANs, and Firewall Rules.
• Understanding of OT concepts such as historians, MES, SCADA, PLCs, and the Purdue Model.

Professional, Communication & Leadership Competencies:

• Problem-Solving & Analytical Thinking : Ability to diagnose complex issues and devise effective solutions.
• Communication : Strong verbal and written skills to convey technical concepts to non-technical stakeholders.
• Collaboration & Teamwork : Ability to work effectively within cross-functional teams.
• Attention to Detail : Critical for ensuring data accuracy and compliance.
• Adaptability & Continuous Learning : Eagerness to learn new technologies and stay updated on industry trends.
• Customer Focus : Commitment to understanding user needs and enhancing productivity.
• Proactive & Self-Driven : Initiative to identify improvement opportunities and develop solutions.

MSJR

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is
$87,300.00 - $137,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.


Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Job Posting End Date:
06/6/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.