Customer Service and Operations/Dispatch Support

Dispatch CoordinatorAre you looking for an innovative, fast paced and rewarding opportunity to expand your career?If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Dispatch Coordinator is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals. We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MOREKey Skills/QualificationsDetailed orientatedSkilled in documenting important dataPrecise data entryStrong phone skillsListening and verbal communicationsAstute, high energy and dependableProficient in reportingStrong ability to multitaskAbility to work effectively under pressureMust have 1-3 years operations/dispatch experienceBilingual a plus!!!Core ResponsibilitiesPlanning and coordinating jobsSetting schedulesMaintaining driver/helper relationshipsEnsuring adequate capacity for job coverageAnswering the telephone and making follow-up calls.CRM data entry/software data managementFielding customer service inquiresProvide ETA updates in company software and make relevant notes in shipment notesMonitor drivers and ensure that they are following DOT regulations-and document/report violations of regulationsCommunicate with customer and with customer service on driver’s scheduleLog and track driver locations and activitiesJob TypeFull TimeSalaried positionSalary and BenefitsCompetitive benefit package availablePaid training*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.