Spares Coordinator II

1 day ago Be among the first 25 applicants The Spares Coordinator II / Order Administrator II is responsible for processing spare parts purchase orders and creating sales orders utilizing SAP for medium sized customers / airlines. Furthermore the Spares Coordinator II / Order Administrator II effectively responds to customer inquiries for spare parts via telephone, email, EDI systems. Delivery performance to be managed and tracked for all orders. Essential Duties and Responsibilities (include the following, other duties may be assigned): Enter and process customer spares PO's in SAP for medium sized customers / airlines Manage and track all open orders in SAP until each customer PO is completed and closed. Regular interaction with customers via email and phone Ensure consistent on-time delivery performance of spare parts per customer requirements meeting all RECARO's standard quality requirements. Communicate effectively and regularly with other Spares Coordinators and the Spares Operations Team to coordinate shipping schedule on due orders. Coordinate with other departments like Quality, Logistics and Purchasing to ensure that material flow is constant Occasional customer visits in coordination with the responsible Technical Support Program Manager Maintain Spares Master Catalog constantly and issue customer specific Spares Catalog once a year in coordination with the Spares Administration Supervisor Follow company guidelines and safety policies Participate in special projects as required. Coach and support Spares Coordinator I / Order Administrator I on a regular basis Description: Position Summary: The Spares Coordinator II / Order Administrator II is responsible for processing spare parts purchase orders and creating sales orders utilizing SAP for medium sized customers / airlines. Furthermore the Spares Coordinator II / Order Administrator II effectively responds to customer inquiries for spare parts via telephone, email, EDI systems. Delivery performance to be managed and tracked for all orders. Essential Duties and Responsibilities (include the following, other duties may be assigned): Enter and process customer spares PO's in SAP for medium sized customers / airlines Manage and track all open orders in SAP until each customer PO is completed and closed. Regular interaction with customers via email and phone Ensure consistent on-time delivery performance of spare parts per customer requirements meeting all RECARO's standard quality requirements. Communicate effectively and regularly with other Spares Coordinators and the Spares Operations Team to coordinate shipping schedule on due orders. Coordinate with other departments like Quality, Logistics and Purchasing to ensure that material flow is constant Occasional customer visits in coordination with the responsible Technical Support Program Manager Maintain Spares Master Catalog constantly and issue customer specific Spares Catalog once a year in coordination with the Spares Administration Supervisor Follow company guidelines and safety policies Participate in special projects as required. Coach and support Spares Coordinator I / Order Administrator I on a regular basis Requirements: Education / Experience: The minimum education requirements include a High School Diploma or equivalent A minimum of 2 years of experience in customer service required The position requires experience in manufacturing, but aviation preferred The position requires a basic understanding of SAP, PLM, Microsoft Office (Outlook, Word, PowerPoint, Excel) Must be able to read and interpret CMM (Component Maintenance Manual) to assist customers effectively with spare part purchase as needed. Excellent oral and written communication skills required due to communication with customers and other internal departments, Strong multi-tasking skills; ability to perform well under pressure in a fast pace environment, Ability to solve problems with little or no guidance, Excellent interpersonal skills. Multicultural background is a plus Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Aviation and Aerospace Component Manufacturing Referrals increase your chances of interviewing at RECARO Aircraft Seating by 2x Get notified about new Coordinator jobs in Fort Worth, TX . Coordinator, Airport Customer Experience Compliance Hospitality Coordinator (Guest Experience) Assistant Property Manager (Multifamily) Assistant Manager, Guest Experience | University Park Village - Fort Worth Customer Experience & Billing Coordinator Assistant Project Manager – Mission Critical (Dallas-Fort Worth) Radiopharmaceutical Operations Coordinator Grant and Development Coordinator- 2025132 We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr RECARO Aircraft Seating