Manager, Cybersecurity - Process and Analytics

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role is critical for protecting the organization’s digital assets and infrastructure through advanced SOC operations, analytics, automation, and AI-driven capabilities. It involves developing and implementing cybersecurity processes — with a specific focus on enabling threat response teams (SOC and CIRT)— alongside strategies that comply with organizational goals, regulatory requirements, and SOC maturity objectives. The role leads a team of cybersecurity professionals focused on equipping and enabling threat response teams to monitor, detect, and respond to cyber incidents more effectively, rather than performing those functions directly. Success is measured by the consistent delivery of processes, analytics, automation, and AI capabilities that result in improved effectiveness of security operations across threat response teams. The work ensures the operational resilience and security of information systems, and the manager participates in an on-call rotation to provide incident response leadership as needed. Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today! Develops and implements cybersecurity operational processes and strategies, with a specific focus on building and standardizing processes that enable threat response teams to detect, investigate, and remediate incidents effectively Leads a team of cybersecurity professionals in enabling SOC capabilities, monitoring security operations, and enhancing detection and response protocols Drives SOC automation and AI integration initiatives to improve detection efficacy, response workflows, and operational efficiency across the security organization Builds and maintains security analytics frameworks and reporting capabilities to enable data-driven decision-making, threat visibility, and SOC performance measurement Leads and manages strategic cybersecurity projects, driving timelines, multi-functional collaborator alignment, and measurable security outcomes Participates in the on-call incident response rotation, providing leadership, coordination, and escalation support during cybersecurity incidents outside of normal business hours Also responsible for other duties/projects as assigned by business management as needed Qualifications Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent(required) Acceptable areas of study include Computer Science or Information Technology(preferred) 4-7 years implementing and managing cybersecurity operations, SOC processes, and automation capabilities in a corporate environment(preferred) 3-7 years leading a team of cybersecurity professionals in a SOC or security operations environment(preferred) 4-7 years developing security analytics frameworks, dashboards, and SIEM/SOAR integrations to support data-driven security operations(preferred) Knowledge, Skills, and Abilities Artificial Intelligence (AI) and SOC Automation - Experience designing and implementing SOC automation workflows, SOAR playbooks, and AI/ML-based detection capabilities to improve efficiency and reduce analyst toil. Cybersecurity - In-depth knowledge of cybersecurity principles, SOC operations, frameworks, and technologies to develop and implement security strategies and drive operational maturity. Escalation Management - Proficiency in assessing and managing cybersecurity risks to protect organizational assets. Give Feedback and provide coaching and development to team Leadership and People Management - Ability to lead and manage a team of cybersecurity professionals, ensuring effective security protocols and team performance. Security Incident Management - Strong analytical skills to evaluate security data, build metrics-driven reporting, and leverage platforms such as Splunk to surface actionable insights across SOC operations. Security Strategy - Skill in designing, documenting, and continuously improving cybersecurity operational processes, with a focus on threat response team workflows including detection, investigation, escalation, and remediation runbooks and playbooks. Partner Management - Excellent communication skills to effectively convey security-related concepts to a variety of participants. Strategic Alignment - Capability to think strategically about security in the context of the business needs and technological landscape. • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $126,800 - $228,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. 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