Front-of-House Retail Sales Lead / Sales Manager
Full-time
The Spice & Tea Exchange of Alexandria
Full-Time Sales Manager & Team Coach
Ready to lead from the front, inspire a team, and create unforgettable customer moments? Join The Spice & Tea Exchange as our Full-Time Sales Manager & Team Coach — the spark that ignites performance and builds a culture of WOW service.
We’re looking for a people-builder with contagious energy, unbridled ambition, and a passion for sales leadership . Your mission: coach, motivate, and elevate a team that consistently delivers extraordinary results and customer experiences.
What You’ll Do
Lead & Inspire the Team
- Coach and motivate associates in the moment to build sales skills and confidence.
- Set clear expectations, celebrate wins, and hold the team accountable to results.
- Foster a culture of continuous improvement, positivity, and fun.
Drive Sales & Customer WOW
- Model consultative selling and upselling while delivering white-glove service.
- Use promotions, storytelling, and creative ideas to boost sales and build the ticket.
- Partner with Store Manager on events, community outreach, and marketing initiatives.
Own the Floor Experience ️
- Lead from the floor during peak times (Mon, Thurs, Fri, Sat & Sun) — front and center when it matters most.
- Keep the sales floor dynamic, engaging, and ready for customers.
- Ensure merchandising, restock, and product knowledge flow seamlessly.
What We’re Looking For
- A proven sales leader with measurable results (bring your numbers & stories ).
- A natural communicator and motivator who adapts to bring out the best in others.
- Someone who thrives in a fast-paced, people-first retail environment .
- Creative, energetic, and resourceful — always spotting ways to improve sales, service, or floor impact.
- Flexibility to lead during retail’s “game-time” hours: evenings, weekends, and holidays.
Why Join Our Team?
- Vibrant Work Environment : Enthusiasm is contagious here — no two days are alike!
- Innovative Product Playground : Explore teas, spices, and blends while unleashing your creativity.
- Growth & Leadership Development : Hands-on experience that builds your future.
- Recognition & Rewards : Performance incentives, perks, and employee discounts.
- Flavorful Perks : A monthly supply of free spices & teas — yes, free. ️
About Us
At The Spice & Tea Exchange, we’re a specialty retail shop and culinary wonderland in historic Annapolis. We sell teas, spices, herbs, salts, blends, and accessories — and we pride ourselves on WOW customer experiences . It’s a fast-paced environment where multitaskers shine, and every day brings a new opportunity to grow.
Here is a link to our Company Culture Card:
✨ If you’re ready to lead with passion, coach with energy, and elevate every customer encounter — this is your platform for success. Apply now and join us in creating a retail experience that goes beyond the ordinary!
Vacancy posted 17 hours ago
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