Customer Care Specialist II — Empathy & Solutions
Two Harbors Investment Corp.
RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to be the trusted voice of RoundPoint, resolving customer needs with clarity, empathy, and efficiency while upholding regulatory and internal guidelines. You will support lines of business, collaborate with supervisors, and guide customers through mortgage servicing challenges, including loss mitigation readiness. This role emphasizes strong communication, multitasking, accuracy, and a commitment to integrity as you #J-18808-Ljbffr Two Harbors Investment Corp.
Vacancy posted 4 days ago
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