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Help Desk Analyst: Hybrid IT Support & Growth

Colonial Group

NCCI in Boca Raton, FL is seeking a Help Desk Analyst to provide first-level technical support for internal users, responding to incidents via phone, email, and dashboards, diagnosing and resolving issues or escalating as needed. This role supports system availability, documents issues, communicates with impacted users, and participates in root-cause analysis. It operates in a flexible-hybrid environment and requires local candidates within commuting distance. #J-18808-Ljbffr Colonial Group

Vacancy posted 2 days ago
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