Billing Specialist

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $22- $23 per hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Billing Specialist at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients Ensure issues are addressed immediately and appropriate parties are informed for proper resolution Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams Develop a working understanding of the internal technologies required for daily functions Communicate with various internal company departments to address problems preventing orders from billing to a customer Partner with transportation providers to secure required documentation for customer billing Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes At a minimum, you'll need: 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics It'd be great if you also have: Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience Experience with Microsoft Office Strong problem-solving skills Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience Does this sound like you? Check out what else RXO has to offer. Why Join Us Our Benefits Competitive pay Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave 401(k) retirement plan with up to 5% company match Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. #J-18808-Ljbffr