Mitigation Project Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Reports To: General Manager Direct Reports: Mitigation Technicians & Field Manager

Position Overview

We are seeking a hands-on Mitigation Project Manager to lead daily field operations for our mitigation division. This is not a desk-only management role. This position owns field execution, team performance, job quality, and on-site customer experience.

You will lead crews responding to water, fire, and biohazard losses while ensuring projects are completed on time, on budget, and according to industry and insurance standards.

If you are a strong production leader who knows how to drive urgency, enforce standards, and hold teams accountable this is the role for you.

Key Responsibilities

Oversee daily field operations for water, fire, mold, and emergency services

Lead, train, and develop mitigation technicians and field manager

Ensure jobs meet timing, margin, and documentation requirements

Conduct regular job site visits and reinspections

Review moisture logs, drying plans, and photo documentation for accuracy

Meet with adjusters and customers on-site to resolve issues quickly

Participate in on-call rotation and oversee emergency response events

Maintain truck readiness, equipment standards, and inventory control

Enforce safety compliance and industry best practices

Hold team members accountable to performance expectations

Performance Expectations

Success in this role includes:

Jobs completed within budget and drying goals achieved

Clean documentation with minimal file revisions from carriers/TPAs

Strong gross margins on mitigation projects

High customer satisfaction scores

Organized, prepared, and responsive crews

Qualifications

Insurance restoration industry experience REQUIRED

5+ years of mitigation experience with team leadership responsibilities

Strong understanding of carrier program compliance and documentation standards

Experience managing residential and commercial losses (including large-loss)

Proficient with mitigation software (MICA/Mitigate, Dash, Xactanalysis, Symbility)

Estimating experience with Xactimate and/or Symbility preferred

IICRC certifications (WRT required; ASD, FSRT preferred)

Bilingual (English/Spanish) strongly preferred

Valid drivers license with clean driving record

Ability to pass background check and drug screening

Willingness to work nights/weekends as needed in emergency situations

Compensation & Benefits

$50,000 base salary (based on experience and certifications)

Performance-based bonus tied to division profitability and job performance

Vehicle allowance, cell phone, and laptop provided

Health, dental, and vision insurance

PTO, sick days, and paid holidays

Leadership development and paid training

Opportunity for advancement

About Us

We are part of the nationally recognized Paul Davis Restoration network, an industry leader in insurance restoration and reconstruction across the United States and Canada. Our team responds when property owners need us most and we take pride in delivering professional, efficient, and high-quality service.

We are growing and looking for a strong field leader to help us continue raising the standard.

If you are ready to lead from the front, drive accountability, and build a high-performing mitigation team, we would like to speak with you.

We are an Equal Opportunity Employer and proudly support hiring Veterans.