Membership Sales Manager

Job Description

Job Description

Membership Sales Manager

Degree Wellness Richardson – CityLine
Richardson, TX

About Degree Wellness

Degree Wellness Richardson – CityLine is a new wellness and recovery studio coming to CityLine Plaza in Richardson, TX. We are creating a modern wellness destination where members can experience multiple wellness and recovery services under one roof, including cryotherapy, cold plunge, infrared sauna, contrast therapy, red light therapy, compression therapy, oxygen therapy, halotherapy, and IV wellness services.

We are looking for a motivated, energetic, and results-driven Membership Sales Manager to join our team and help drive membership growth at our new Richardson–CityLine location.

Position Overview

The Sales Manager will be responsible for driving membership sales, generating new leads, building community partnerships, identifying and participating in local events, and coaching the Wellness Associate team to achieve sales goals.

This is a hands-on sales position. The Sales Manager will be expected to actively go into the community, identify opportunities to generate new business, establish relationships with local businesses and organizations, secure event and partnership opportunities, and represent Degree Wellness at community events.

The ideal candidate is someone who is comfortable prospecting, networking, making connections, asking for the business, and turning community relationships into memberships.

Key Responsibilities

Sales & Membership Growth

• Drive individual and studio-wide membership sales and consistently work toward monthly sales goals.
• Manage the sales process from initial inquiry through membership conversion.
• Follow up with leads through phone calls, text messages, email, and other approved communication channels.
• Conduct membership consultations and studio tours.
• Educate prospective members about Degree Wellness services, memberships, pricing, and benefits.
• Identify customer needs and recommend appropriate wellness services and membership options.
• Maintain an active pipeline of prospective members.
• Re-engage previous leads and prospects who have not yet joined.
• Develop strategies to increase membership conversions, upgrades, referrals, and retention.
• Actively prospect for new members through community outreach, networking, partnerships, events, and other sales opportunities.

Community Outreach & Business Development

• Proactively identify and pursue local community outreach opportunities that can generate leads and membership sales.
• Research and identify local events, festivals, markets, networking events, health and wellness events, corporate events, and other opportunities where Degree Wellness can participate.
• Build and maintain relationships with local businesses, fitness studios, salons, spas, healthcare providers, apartment communities, employers, schools, community organizations, and other potential referral partners.
• Approach businesses and organizations to develop mutually beneficial partnerships and cross-promotional opportunities.
• Contact event organizers and secure opportunities for Degree Wellness to participate as a vendor, sponsor, exhibitor, or wellness partner.
• Create and maintain a pipeline of upcoming community events and partnership opportunities.
• Represent Degree Wellness professionally when networking with business owners, community leaders, event organizers, and prospective members.
• Look for creative opportunities to increase Degree Wellness visibility and generate new leads within the Richardson–CityLine community.
• Track leads and memberships generated from community outreach, partnerships, and events.

Event Leadership & Sales

• Take ownership of planning and leading Degree Wellness participation at community events.
• Identify events that align with our target customer and have potential to generate memberships.
• Coordinate event participation, including communication with event organizers and internal preparation.
• Help organize promotional materials, equipment, giveaways, membership information, and other event needs.
• Lead the Degree Wellness team at events and ensure a professional and engaging presence.
• Engage with attendees, educate them about Degree Wellness, and generate qualified leads.
• Conduct membership consultations and sell memberships directly at events.
• Follow up with event leads promptly and convert event contacts into memberships.
• Track event performance, including leads generated, memberships sold, and overall return on the event.
• Recommend which events and partnerships should be continued based on results.

Team Sales Leadership

• Coach and motivate Wellness Associates to achieve individual and studio-wide sales goals.
• Train team members on membership sales, lead follow-up, consultations, and closing techniques.
• Lead by example by actively participating in sales, outreach, networking, and events.
• Set clear sales expectations and hold team members accountable for performance.
• Monitor individual and team sales performance.
• Provide ongoing coaching, feedback, and sales development.
• Share successful sales strategies and best practices with the team.

Member Experience & Retention

• Build strong relationships with members and prospective members.
• Ensure every prospect receives a professional, informative, and welcoming experience.
• Follow up with new members to encourage engagement and utilization of their membership.
• Identify opportunities to improve member retention and satisfaction.
• Address sales-related questions and concerns professionally.
• Encourage referrals and word-of-mouth growth.

Sales Administration & Reporting

• Maintain accurate lead and sales information in the studio's systems.
• Track leads, follow-ups, appointments, conversions, memberships, and sales activity.
• Track leads and memberships generated through events, partnerships, and community outreach.
• Monitor key sales performance indicators.
• Provide regular sales updates and performance reports to the franchise owner.
• Assist with sales forecasting, goal setting, and sales planning.
• Maintain an organized calendar of upcoming events, networking opportunities, and community partnerships.

Qualifications

• Minimum 2 years of sales experience preferred.
• Previous experience in business development, membership sales, fitness, wellness, hospitality, healthcare, retail, or consultative sales is a plus.
• Proven ability to meet or exceed sales goals and performance targets.
• Strong communication, relationship-building, networking, and closing skills.
• Confident approaching new businesses, organizations, event organizers, and prospective customers.
• Comfortable making outbound calls, sending follow-ups, and conducting face-to-face outreach.
• Strong prospecting and lead-generation skills.
• Highly organized with strong follow-through.
• Self-motivated, competitive, and results-driven.
• Ability to coach, motivate, and hold team members accountable.
• Professional, energetic, personable, and customer-focused.
• Comfortable working independently and taking initiative to find new sales opportunities.
• Comfortable working in a fast-paced, growing business.
• Passion for wellness, fitness, recovery, or helping people improve their overall well-being is a plus.
• Must be available to work flexible hours, including evenings, weekends, and community events as needed.

What We're Looking For

We are looking for someone who is a proactive sales professional, relationship builder, and community connector.

This is not a role where you simply wait for customers to walk through the door. We want someone who will actively go into the community and create opportunities.

The right person will:

• Be confident approaching businesses and potential partners.
• Enjoy networking and meeting new people.
• Be comfortable picking up the phone and making cold calls.
• Know how to prospect and generate new business.
• Be comfortable asking for the sale.
• Have the initiative to find events and partnership opportunities without being asked.
• Be able to turn relationships into business opportunities.
• Enjoy leading events and engaging with large groups of people.
• Be motivated by sales goals and measurable results.
• Follow up consistently and aggressively with qualified leads.
• Lead by example and coach others to become better salespeople.
• Take ownership and be accountable for results.
• Bring positive energy and professionalism to every interaction.

Compensation & Benefits

• Competitive base salary + commission
• Performance-based earning opportunity tied to membership sales and overall sales performance
• Employee wellness benefits and access to select Degree Wellness services
• Training and professional development opportunities
• Opportunity for growth within a new and expanding wellness business
• Opportunity to play a key role in building and growing a brand-new wellness studio

Schedule

This is a full-time position with a flexible schedule based on studio operating hours and business needs.

The Sales Manager must be available to work evenings, weekends, community events, networking events, and promotional activities as needed.

Why Join Degree Wellness?

This is an opportunity to help build a brand-new wellness and recovery business from the ground up.

As the Sales Manager, you will play a key role in establishing Degree Wellness Richardson–CityLine within the local community, building our membership base, developing business partnerships, and creating the sales foundation for the studio's long-term success.

If you are a driven sales professional who loves networking, building relationships, finding new opportunities, and closing sales, we want to hear from you.

Join Degree Wellness Richardson – CityLine and help us build our membership community from the ground up.

Job Type: Full-time
Location: Richardson, TX
Experience: 2+ years of sales experience preferred