Optician / Optical Sales Associate

Job Description

Job Description

Join our privately owned eye care practice here at Eyecare Associates of Nampa, where you'll enjoy a predictable Monday-Friday schedule, no weekends, paid holidays, benefits, and opportunities for professional growth. Whether you're an experienced optician or someone with strong customer service skills looking for a new career, we'd love to meet you here at Eyecare Associates of Nampa. The ideal candidate is knowledgeable in optical products, comfortable educating patients, and thrives in a fast-paced, team-centered environment. No optical experience? No problem — we will train the right person. 

• Medical
• Vision
• Dental
• Personal time off
• 401k
• Paid holidays
• No weekends
• Continuing Education
• Starting at $18+ per hour, depending on experience and qualifications, with opportunities for advancement based on certification, performance, and professional development.

• Help patients select frames and lenses that fit their prescription, lifestyle, and budget
• Educate patients on eyewear and lens options
• Take measurements to ensure proper fit and vision (training provided)
• Place and track eyewear orders
• Dispense, adjust, and perform minor repairs on eyewear
• Verify insurance and vision benefits when applicable
• Maintain an organized and attractive optical showroom
• Work closely with doctors and staff to provide an excellent patient experience
• Answer patient questions and resolve concerns professionally
• Accurately document information in our computer systems

Required Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to learn technical information and explain it clearly to patients
• Detail-oriented with strong organizational skills
• Professional, dependable, and team-oriented
• Comfortable working in a fast-paced environment and managing multiple tasks
• Basic computer skills and ability to learn EHR and optical software
• Ability to provide exceptional patient service while maintaining accuracy

Preferred Qualifications

• Previous optical experience
• Experience in retail sales, healthcare, customer service, or a patient-facing role
• Experience working with insurance benefits
• Knowledge of eyewear products, lens options and frame styling