Relationship Banker - Full Time

Base Pay $14.50 / Hour Employee Type Regular Full Time Contact information Name Jennifer Honn Phone View phone number on click.appcast.io Email View email address on click.appcast.io Summary Responsible for focusing on client solutions to their banking needs while processing transactions and following established bank policies and procedures. Delivers a positive client experience with each interaction. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate cash drawer and accurately process client transactions Promote the bank’s products and services through referrals Provide solutions to clients’ needs via phone and face-to-face interactions Contribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagement Strive to meet/exceed established Department and individual goals while taking ownership of achieving those goals Ensure continuous training and development for self Follow policies and procedures to protect the bank from risk and exposure Actively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams. Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be Reliable Building Relationships Problem Solving Accuracy Attention to Detail Identify Client needs Supervisory Responsibility This position has no supervisory responsibilities. Work Environment & Physical Demands This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs. This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary. Position Type/Expected Hours of Work This may be a full-time or part-time position. Full-time employees must work 38-40 hours per week average to maintain full-time status. Part-time must average under 30 hours per week annually. Education and Experience High school diploma or equivalent required No experience required; customer service preferred AAP/EEO Statement Alliance Bank is an Equal Employment Opportunity Employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Summary Alliance Bank Full-time position Let’s start with this… If you love helping people, enjoy fast-paced days, and want a career where you can grow (not just clock in), this could be the place for you. At Alliance Bank, we’re not just processing transactions – we’re building relationships, solving problems, and making banking easier (and friendlier) for our communities. What you’ll be doing… No two days will feel exactly the same – and that’s the fun part! You’ll: Connect with clients in person and over the phone to understand their needs Recommend helpful banking solutions (not pushy sales – real solutions) Accurately handle cash transactions and daily banking activities Build strong relationships that keep clients coming back Work toward personal and team goals – and celebrate wins together Continuously learn and grow your skills (we’ll support you) Follow smart processes that protect clients and the bank Why you’ll love it here… We’re big on culture – and we mean it. Our team is built on: Can-Do Attitude – we show up ready to make things happen Growth Mindset – you’ll have opportunities to learn and advance Caring Actions – we treat people like people Reliability – you can count on us – and we’ll count on you Team First – we win together Plus: Career Pathways – start here, grow into more Supportive, team-focused environment Real impact in your local community What you bring… Don’t worry – you don’t need banking experience to start. We’re looking for someone who: Enjoys helping people and building relationships Pays attention to detail and values accuracy Communicates clearly and confidently Likes solving problems and thinking on their feet Brings positive energy to the team Requirements: High school diploma (or equivalent) Customer service experience is a plus but not required Professional office setting Standing, sitting, and interacting throughout the day Occasional travel between office locations Benefits Competitive hourly pay: Starting $14.50 hourly (entry level no experience) Medical, dental, and vision insurance 401(k) with company match Paid Time Off and paid holidays Training and career development opportunities Employee banking perks Growth opportunities – we promote from within Supportive, team-first culture Recognition for hitting goals and great service Additional EEO statement Alliance Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all. #J-18808-Ljbffr Partners In Recovery LLC