Head Administrator STM 465

Job Title

Job Description

Key Responsibilities:

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills / Education / Requirements:

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime may be required.

Benefits:

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Why Join Southern Tire Mart?

• #1 North America Commercial Tire Dealer since 2012
• #1 Truck Retreader in North America since 2007
• #1 Commercial Tire Dealer in the U.S. since 2008
• Best-in-class service on America's favorite passenger tire brands

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.