Strategic Account Development Executive

Strategic Account Development Executive

New York, NY; Los Angeles, CA; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; Washington, DC; Philadelphia, PA; Miami, FL; Phoenix, AZ; Boston, MA; San Francisco, CA; Riverside, CA; Detroit, MI; Seattle, WA

About the Team

The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We collaborate closely with merchants to understand their business needs, uncover revenue opportunities, and help them adopt new SaaS and operational solutions that fuel long-term success.

Our team currently spans the U.S. and is composed of highly tenured sellers known for their collaboration, fast-paced execution, and commitment to building DoorDash's next billion-dollar product line.

About the Role

We're looking for a Strategic Account Development Executive to drive adoption of DoorDash's growing suite of SaaS and platform tools through a primarily virtual, remote selling motion. In this role, you will own a full-cycle sales process from discovery to pitch to close conducted largely over Zoom, phone, and digital engagement tools, with occasional in-person meetings as needed.

You will manage a high-volume, fast-moving pipeline, working from a defined quarterly book of business. Specifically focused on SMB customers. This role requires exceptional organization, digital communication skills, and the ability to influence busy restaurant operators in a remote environment.

As a virtual seller, you will leverage data, storytelling, internal tools, and thoughtful follow-up to deepen relationships with existing merchants and drive adoption of new SaaS offerings. You'll collaborate closely with cross-functional partners, provide insights into product needs, and help shape the processes that will scale one of DoorDash's fastest-growing product lines.

This role is remote with minimal travel requirements, optimized for sellers who excel at building trust and closing complex deals without relying on frequent in-person engagement.

You're Excited About This Opportunity Because You Will

• Drive a complex, fast-paced, high-volume sales motion.
• Run a highly structured end-to-end sales workflow: prospecting, discovery, data analysis, pitching, negotiation, and close.
• Excite our existing accounts on the potential to increase revenue share.
• Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story.
• Use deep product knowledge to position advanced DoorDash Commerce platform tools designed to improve revenue, operations, and brand perception.
• Use forecasts, unit economics, and internal insights to show merchants how various SaaS and sales packages drive revenue growth.
• Work with Account Managers, Sales Leadership, and cross-functional partners to ensure smooth merchant onboarding and adoption. Contribute to building internal sales processes, documentation, and best practices for a rapidly scaling product line.
• Travel across your region (up to 40%), while we offer flexible hours and options to work from home.

We're Excited About You Because

• You have 5+ years of closing sales experience, including 3+ years of selling B2B SaaS or Restaurant Technology products.
• You have strong discovery skills and a track record of navigating ambiguous, fast-paced environments.
• Ability to sell in a primarily virtual selling environment.
• Expertise working in Salesforce, Microsoft Office, and Excel, with the ability to use data to persuade and forecast outcomes.
• Ability to run a high-volume pipeline across many stages with precision and urgency.
• Strong cross-functional collaboration abilities and experience working with account managers or service teams.
• Excellent communication and negotiation skills with proven success driving revenue.