Shift Lead

Shift Lead

Sharing Our Passion One Wing at a Time: Accomplishing the Wing Zone mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Wing Zone is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our Las Vegas corporate shops. Wing Zone is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you. We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts!

Compensation: $17.00 per hour

Great wings and incredible flavor are what we do. We've been doing this since 1991. Over the years, we've gone from a dream at the University of Florida to a growing brand in over 60 locations throughout the United States and abroad.

As Wing Zone continues to grow, with new franchise locations opening across the country, we've been named as one of the fastest-growing franchise concepts in the industry by Inc. Magazine, Success Magazine, and Entrepreneur Magazine. We've even been featured on the Food Network, ESPN, CNBC, and Fox Business News.

Shift Lead Responsibilities

• Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Wing Zone procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
• Assist with labor management costs.
• Acts with integrity, honesty, and knowledge to promote the Wing Zone values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shifts.
• Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintains a positive work environment for Team Members and guests during each shift.

Shift Lead Qualifications

• Excellent guest service skills are required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all Team Members informed.
• Flexible schedule; could include nights and weekends.
• At least 16 years of age.