Installation Technician

Installation Technician

The Installation Technician will be responsible for quality installation practices and customer training during installation of services including video, voice, and internet. Responsibilities include assisting installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes, installing and servicing full video services, installing and servicing telephone and internet customers, maintaining a safe work environment by following safe practices and adhering to safety policies, installing all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire, troubleshooting video, telephone and internet problems, successfully installing all ancillary equipment provided to subscribers, testing and toning all drop wires from equipment room to end user location, and working on an on-call schedule rotation. Other duties as assigned.

Minimum qualifications include a high school diploma or equivalent, minimum of 3 years' experience installing, testing and troubleshooting cable, phone and internet, fiber optic cabling experience, proficiency using small hand tools and larger power tools, active and clean, non-restrictive, state issued driver's license in State where hired, comfort working on a ladder and all heights, and strong preference for Cisco certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office. Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed.

Benefits include comprehensive healthcare/dental/vision plans, 401K retirement plan with company match, paid vacation, sick time, and additional holidays, paid volunteer time, paid parental leave, Hotwire service discounts, employee referral bonuses, and exclusive entertainment discounts/perks. Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.