Floating General Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Home Property Address ** :** 7410 North Tryon Street Charlotte, North Carolina 28213 The Floating General Manageris responsible forthe operation of an individual property to which they are temporarily assigned. Assignments to individual properties are made by the Regional Operations Manager to provide coverage to General Managers for off days, vacation days, or other General Manager absences. The Floating General Manager will also be given short-term assignments across all the properties in their assigned market,which may include duties such as local marketing, property staff training, and performing quality assurance improvements as directed by theRegional OperationsManager. Essential Duties and Responsibilities: Operates properties in the absence of a General Manager as needed. Follows General Manager Daily Flow when acting asa GeneralManager. Developexpertiseoncomputer operatingsystem. Assistsin recruitment of General Managers and other property staff. Training,developmentand support of property staff. Drive sales through sales calls and other local marketingas directed by theRegional Operations Manager. Ensure and provide excellent guest service. Identifyand manage repair and maintenance issues. Identifyand follow up on life/safety issues and inspection issues. Notify Regional Operations Managerimmediatelyof any safety,securityand/or violations of policy. Notify Regional Operations Manager of any guest concerns. Monitor competitors in markets as directed by theRegional Operations Manager. Helps meet budgets through effective cost and inventory control. Helps properties maximize financial performance. Travel and/or overnight stay will be required. Essential Qualifications: Possess a valid driver’s license, current autoinsuranceand a functioning automobile. Read, speak,writeand understand the English language to interact with guests, staff, handle administrative duties, etc. Ability to read, understandand interpretinformation found in a variety of reports and other internal hotel information. Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc. General computerproficiency. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective #J-18808-Ljbffr INTOWN SUITES