Warehouse Associate

Move the inventory behind a $1Billion+ e-commerce brand's daily shipments. Every pallet staged, every bundle built, and every return reboxed goes out accurate because you managed it. Total Annual Package: Up to USD $58,568 + comprehensive benefits (Base salary + monthly performance bonus of up to 10% of base) Base : $21.00 – $23.50 USD/hour Location : North Hollywood, CA (On-site) Growth path from here is Senior Warehouse Associate → Warehouse Lead. What takes 4-5 years elsewhere happens in 1-2 here. We've been AI-first since December 2023: every pick, putaway, and cycle count is RF-scanned straight into the WMS, and that scan data is what builds the daily production pulls this floor runs on rather than a manual count sheet. Catching the short shipment, the damaged pallet, or the number on the screen that doesn't match what's on the rack is judgment that stays yours. Role Overview Puffy, a market-leading, nine-figure D2C brand and Top 5 US mattress brand with over $1 billion in sales, is hiring a Warehouse Associate to own the full cycle of warehouse operations out of our North Hollywood facility, covering receiving, inventory, order fulfillment, staging, and shipping, reporting directly to the Warehouse Manager. This role exists to keep accurate product moving at the pace the daily production pull demands, building the count discipline and clean WMS records that let the rest of operations rely on what is on hand without stopping to recount it. The Problems You'll Own: Primary: Accuracy that holds at speed: The systems are already in place: a WMS and RF scanners track every unit, established SOPs govern bundle assembly and returns reboxing, and the daily production pull sets the quota before the shift starts. What no system does on its own is hold the count when volume climbs — a miscount at receiving, a wrong SKU inside a promo bundle, or a return put back without inspection becomes a customer's problem days later, and by then it's expensive to trace. The problem is keeping speed and accuracy from trading against each other. Secondary: A floor whose records can be trusted without a recount: Cycle counts, putaway records, and the daily materials-moved log are how the rest of operations knows what is actually on hand. When those records are clean and current, a discrepancy gets caught on the dock instead of at fulfillment. What gets built here is a floor where the number on the screen and the number on the rack are the same number. The Career Accelerator This is not a role where you work a single station and hand the count to someone else to verify. The scope is scarce: very few Warehouse Associates hold simultaneous responsibility for receiving verification, powered equipment operation, order fulfillment, bundle assembly and returns processing, and inventory accuracy, with a direct line to the Warehouse Manager and no layers in between. Your first 12 months: operate sit-down and stand-up forklifts, pallet jacks, and hand trucks across the full floor. Pick, pack, and stage to daily quota and accuracy target. Verify incoming shipments against purchase orders and raise discrepancies directly. Assemble promo bundles and rebox returned product to established procedure. Own cycle counts, FIFO stock rotation, and putaway accuracy. Run the RF scanning and WMS transactions that feed the daily production pulls. Shape the future of warehouse operations at Puffy, where the accuracy of this floor is what every shipped order depends on. What Is In It For You This isn't just another warehouse role. This is your chance to become a true industry specialist. 1.Own Your Lane of the Floor, End to End You operate powered equipment across receiving, putaway, picking, staging, and truck loading, and you set the sequence that keeps your production pull on quota. Bundle assembly and returns reboxing run through you against established procedure, and inspecting returned product before it goes back on the shelf is part of what you own. You hold the accuracy standard on every count you sign off on, from receiving inspection through cycle counts and FIFO rotation. Discrepancies against a purchase order go directly to the Warehouse Manager, and the record you maintain is what operations reports upward. 2.Join a High-Performance Organization and Partner with the 1%: Puffy: Top 5 Mattress Brand in US with Over $1 Billion USD in Sales Work directly with Forbes Council Member CEO. Your vision is the company's vision. Gain firsthand exposure to strategic decisions and high-velocity execution that drives a global brand 3.Work in a Purpose-Built Operation Our North Hollywood facility is state-of-the-art and sits in walkable downtown NoHo, with the equipment, scanners, and systems already in place to do the work properly. The full operation runs under one roof, which means what you find on the receiving dock reaches the person who can change the process without travelling through a chain of sites. Your accuracy is your credential. 4.Become the Operator Whose Count the Business Relies On In most companies, warehouse associates move what they are told to move and the record is someone else's responsibility. Here, you are the person whose number operations acts on. When a discrepancy surfaces on the receiving dock, your record is the reason a process gets changed rather than worked around. You'll build the judgment to catch the short shipment, the wrong SKU inside a bundle, and the count that doesn't match the rack before any of it reaches a customer — and the reliability that makes your sign-off carry weight when you're ready for more scope. Puffy has been AI-First since December 2023, so you'll build that judgment with an AI-native toolbox behind you rather than a manual count sheet in front of you. What You'll Need: 1+ year of warehouse experience (picking, packing, staging, shipping/receiving) (or) minimum 6 months with demonstrated forklift proficiency Familiarity with RF scanners and warehouse management systems (SAP, Oracle, Manhattan, or similar) Working knowledge of OSHA-aligned safety practices: proper lifting technique, PPE use, hazard awareness Ability to lift 50 lbs repeatedly, stand for full 8-hour shifts, and work in non-climate-controlled environments Strong reliability and attendance record Basic math and counting accuracy High school diploma or equivalent Good-to-Have: Experience with Bendi/Flexi articulating forklifts Familiarity with electric and propane-powered equipment Prior experience with returns processing or bundle/kit assembly The Puffy DNA: We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor, regardless of their size. Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Be AI-First: Daily multi-turn AI conversations challenge your assumptions. Go All-In: When the mission demands it, we rally as one team to cross the finish line. Total Annual Package: Up to USD $58,568 + comprehensive benefits (Base salary + monthly performance bonus of up to 10% of base) Base: $21.00 – $23.50 USD/hour Annual salary review every January Comprehensive medical, dental, and vision insurance Generous Paid Time Off (PTO) + US public holidays AI-First organization with access to AI-native tool stack North Hollywood office, state-of-the-art, walkable downtown NoHo Up to $5,000 annual learning budget for courses and certifications International team collaboration, 16+ nationalities in one office. Your assumptions get challenged daily. Eligibility for selection to the Leaders Club, an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats Eligibility for nomination as 'We Are' Champion of the Month, monthly recognition with gift vouchers and company-wide celebration for exceptional contributions Other Benefits: 401(k) with Company Match Free Puffy mattress after 6 months $1,000 Puffy/Halo Board store credit after 1 year #J-18808-Ljbffr Puffy